Lead-Retail (Fragrances)

Job Description

Job Title: Lead- Retail (LFS Chains, SKINN Kiosks ,Titan World retail channel , Speciality Retail Chains & TCL Retail Chains)

Company Name: Titan

Job Type: Regular/Permanent (RP)

Job Category: Fragrances

Department: LFS - Fragrances

Location: Bengaluru, Karnataka, India

Additional Parameters:

- Must have experience in managing retail operations for Retail ,LFS Channel .

- Strong knowledge and understanding of the Retail Channels & metrics

- Ability to work with a Larger Team and drive them towards Organisational goals

- Proven track record of achieving sales targets and driving revenue growth

- Ability to develop and implement effective retail strategies to increase brand awareness and customer engagement

- Excellent leadership skills with the ability to manage and motivate a team

- Strong communication and interpersonal skills to build relationships with stakeholders and customers

- Ability to drive Key Divisional projects which are transformational in nature

- In-depth understanding of retail trends and consumer behaviour.

- Proficient in data analysis and reporting to make informed business decisions

- Willingness to travel to different retail locations as needed

- Bachelor's degree in Business Administration, Marketing, or a related field

- 10+ Yrs of experience with Minimum of 5 years of experience in retail management, preferably in the fragrance & Beauty or Fashion industry

- Fluency in local language and English is required. Knowledge of other regional languages is a plus.

Responsibilities:

- Develop and implement retail strategies to drive sales and increase brand awareness for Titan's fragrance products in LFS chains, specialty retail stores, Titan World retail channel, and Kiosks

- Expansion of Kiosk strategy – aspiration to reach 100 Kiosks by FY 28

- Manage and oversee the operations of all retail locations, ensuring compliance with company policies and procedures

- Set sales targets and monitor performance to achieve revenue goals

- Train and motivate retail staff to provide excellent customer service and promote the brand's image

- Conduct market research and analyze data to identify consumer trends and preferences

- Collaborate with the marketing team to plan and execute promotional activities and events to increase footfall and sales

- Monitor inventory levels and ensure timely replenishment to meet customer demand

- Build and maintain relationships with key stakeholders, including retail partners and suppliers

- Prepare and present regular reports on sales performance, market trends, and competitor activities to senior management

- Stay updated on industry developments and make recommendations for improvement and growth opportunities

- Travel to different retail locations to conduct store visits and provide support and guidance to retail teams.

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field

- 10+ Yrs of experience with Minimum of 5+ years of experience in retail management, preferably in the fragrance industry

- Strong knowledge and understanding of the Retail industry and what is takes to drive sales and customer experience in Retail

- Proven track record of achieving sales targets and driving revenue growth

- Excellent leadership, communication, and interpersonal skills

- Proficient in data analysis and reporting

- Willingness to travel as needed

- Fluency in local language and English is required. Knowledge of other regional languages is a plus.

Work Experience

Knowledge:

Sales/ retail experience

Business acumen

Partner Management

Analytical ability

Vendor management

Behavioural Skills:

Customer Centricity

Interpersonal Effectiveness

Ambiguity tolerance

Delivers Results

Nurtures Relationships

Influence for Impact

Innately Curious