Lead - Quality

Role & responsibilities:

A. Quality Control & Inspection
- Conduct and approve Pre-Dispatch Inspection (PDI) as per customer and quality standards.
- Handle incoming, in-process, and final inspections.
- Prepare inspection and test reports.
- Perform root cause analysis and implement CAPA.
- Maintain complete quality documentation and traceability.

B. NPD 
- Lead quality activities from sample stage to final approval.
- Review drawings, specifications, and test plans.
- Coordinate with R&D, production, and suppliers.
- Support product validation and improvement.

C. Abrasive Product Quality
- Experience in abrasive products will be preferred.
- Knowledge of cutting/grinding wheel testing will add benefits
- Understand safety standards.

D. Laboratory Management
- Manage daily lab operations and testing activities.
- Ensure proper use and maintenance of electrical lab instruments.
- Handle calibration planning, tracking, and certification.

E. Standards & Compliance
- Knowledge of BIS/IS, ISO, IEC standards 
- Ensure compliance with customer and regulatory requirements.

F. Customer Complaint Management
- Handle complaints end-to-end with RCA, 8D, CAPA.
- Ensure timely closure and trend analysis.

G. Team Management
- Lead and guide Quality Engineers and Inspectors.
- Ensure daily execution and performance monitoring.

H. CWH / Warehouse Audit
- Conduct warehouse quality audits and ensure FIFO/FEFO compliance.
- Report and close non-conformities.

I. SAP & Reporting
- Use SAP for quality transactions and updates.
- Prepare reports, dashboards, and quality MIS.
- Strong MS Excel, Word, Power Point skills required.

3. Required Technical Skills
- PDI / Inspection / QC
- NPD & Product Validation
- Electrical Lab Testing
- Calibration Management
- BIS / ISO / IEC Standards
- Customer Complaint Handling (8D, CAPA)
- SAP
- MS Office & Reporting

Experienced Quality professional with strong hands-on exposure in mfg QA/QC, in mechanical/electrical products, capable of handling end-to-end quality systems, customer issues, and product development independently.

Preferred candidate profile

Preferred Industry: Abrasives / Power Tools / Manufacturing / Electrical & Mechanical Products