Lead QA Test Engineer - Work from Home

Role & responsibilities

A] Team Leadership & Resource Development

• Lead and manage a QA team of 4 engineers, including task allocation, mentoring, and performance monitoring.
• Groom team members through training, knowledge sharing, and skill development.
• Conduct regular test case reviews, QA audits, and quality checks on team deliverables.
• Ensure team adherence to defined QA processes, standards, and best practices.

B] QA Strategy & Process Improvement

• Define and implement QA strategy, test frameworks, and testing standards across projects.
• Establish and maintain test plans, test cases, regression suites, and QA documentation.
• Introduce and expand automation testing practices for faster and more reliable testing cycles.
• Continuously improve QA processes using modern tools, AI-assisted testing, and automation frameworks.

C] Testing Execution & Quality Assurance

• Oversee testing activities, including:
• Functional testing
• Regression testing
• Cross-browser and cross-device testing
• Performance and security validation
• Ensure thorough testing of e-commerce platforms, web applications, and integrations.
• Monitor bug tracking, prioritisation, and resolution using tools like Jira.

D] Ecommerce & Platform Quality

• Ensure quality across Salesforce Commerce Cloud (SFCC), ecommerce websites, and custom web applications.
• Validate critical ecommerce workflows such as:
• Product catalog
• Checkout process
• Payments
• Promotions
• Customer accounts
• Integrations with third-party services.

E] Tools, Automation & AI

• Identify and implement tools that improve QA efficiency.
• Drive adoption of automation frameworks (Cypress, Selenium, Playwright, etc.) where applicable.
• Leverage AI-powered QA tools for test generation, bug detection, and performance analysis.
• Implement monitoring tools for performance, usability, and user behavior analysis.

F] Collaboration & Delivery

• Work closely with developers, architects, business teams, and project managers to ensure quality deliverables.
• Participate in Agile/Scrum ceremonies and contribute to sprint planning and release readiness.
• Provide QA insights during solution design and requirement discussions.
• Ensure timely reporting of QA status, risks, and quality metrics.

Preferred candidate profile

Required Skills & Experience

A] Experience

• 610 years of experience in Software Quality Assurance.
• 24 years of experience leading QA teams.
• Experience testing e-commerce websites or digital platforms.

B] Technical Knowledge

• Strong understanding of:
• SDLC & STLC processes
• Functional, regression, and exploratory testing
• Bug lifecycle and defect tracking
• Cross-browser and responsive testing
• Experience with QA tools such as:
• Jira / Bug tracking tools
• Automation tools (Cypress, Selenium, Playwright or similar)
• Performance testing tools (Lighthouse, GTMetrix, PageSpeed etc.)

C] Platform Knowledge

• Experience working with:
• Salesforce Commerce Cloud (preferred)
• Ecommerce platforms
• Web technologies such as React, Next.js, APIs, and web services

D] Additional Skills

• Strong analytical and problem-solving abilities
• Ability to review complex solutions and identify potential risks
• Good documentation and communication skills
• Experience coordinating with cross-functional and international teams

E] Nice to Have

• API testing experience (Postman, REST tools)
• Basic knowledge of performance testing and security testing
• Experience with AI-based QA tools or test automation platforms
• Familiarity with analytics, heatmap, or site monitoring tools

Criteria:

• Experience: 8 + Years
• Education: Bachelors degree in any Discipline and a course/diploma in software testing
• Industry: IT Software / Software Services
• Functional Area: IT Software – QA & Testing
• Role Category: Software Quality Control
• Role: Lead QA Test Engineer
• Employment Type: Permanent Job, Full Time
• CTC: as per industry standards
• Keywords: QA Testing, Team management, Functional testing

Candidate should have below requirements at their home for WFH

• Steady broadband or cable Internet
• Appropriate working desk for Work from home