Lead Product Manager

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Job Description:

The Lead Product Manager will develop & launch Institutional Products (IP), draft the product strategy, and plan execution by collaborating with technical teams. The ideal candidate will possess experience in product development and modern product management processes in diverse industries. The Product Manager reports to either a more senior Product Management leader or a divisional business leader.

Primary Responsibilities

• Launch products- lead the development of IP Products in TOEIC and Edusoft Suite across various global markets.
• Identify market opportunities and define product vision and strategy.
• Understand customer needs and gather product requirements.
• Develop new products and enhance existing products.
• Engage closely with the engineering team to help determine the best technical implementation methods as well as a reasonable execution schedule.
• Execute product strategy and roadmap through the entire creative cycle.
• Act as a primary stakeholder to the development scrum team, working closely with the Product Owner to deliver business requirements, validate the feature backlog and ensure an excellent user experience is delivered to customers.
• Communicate information about complex concepts and projects in a digestible and persuasive manner based on your audience, sell innovative ideas, and prioritize across product portfolios.
• Be responsible for hitting the key performance indicators you are entrusted with, including product

Required Experience:

• Understand ETS competitive landscape and discuss the vision for assessments & learning products
• Experience generating outstanding results as a Software Services Product Manager at a high performing tech-enabled product company; Education industry preferred
• Ability to use AI to improve product offerings and measure student progress
• Strong organizational skills to manage the development and update of products, coordinating with different teams and stakeholders
• Familiarity with educational technologies and institutional platforms to enhance the delivery and accessibility of assessments and learning materials
• Utilizing analytics and feedback, they can continuously refine and improve the uptake of assessments
• Strong understanding of the assessments market, identify trends and gaps, and position products properly

Education and Experience

• 10 -12 years of product management experience, proven track record of building and launching successful products
• 4+ years of Software Services Product Management experience for customer products over $10M.
• Undergraduate degree in related fields such as: Business Administration, Marketing or other areas combined with relevant work experience
• MBA preferred