Lead Principal Site Reliability Engineer

Job Summary

We are seeking a highly skilled and experienced Site Reliability Developer to join the Engineering team within the SaaS Apps and Delivery organization. This IC5 role will provide technical leadership in designing, developing, operating, and continuously improving reliable, scalable, and secure cloud-native services running on Kubernetes in Oracle Cloud Infrastructure.

The successful candidate will own complex reliability and automation initiatives, influence technical direction across teams, and help establish engineering standards for deployment, observability, resilience, and operational excellence.

Qualifications

• MCA, BE, MS in Computer Science, or equivalent practical experience.
• 10+ years of experience designing, developing, and operating large-scale, customer-facing web services or cloud platforms.
• Demonstrated experience leading complex technical initiatives and influencing architecture or engineering practices across teams.
• Strong expertise in Kubernetes, container technologies, and managing production applications in Kubernetes environments.
• Strong understanding of Cloud PaaS, SaaS, and IaaS environments; Linux, Windows, or Solaris administration; infrastructure security; compliance; monitoring; and instrumentation.
• Proven experience with multi-region architectures, high availability, disaster recovery, and capacity or performance engineering.
• Strong hands-on experience automating infrastructure and deployments using Terraform.
• Extensive experience designing and optimizing CI/CD pipelines, with GitLab, Git, Jenkins, and modern branching strategies.
• Proficiency in Python preferred, with experience in one or more of Bash, Golang, PowerShell, JavaScript, or Java.
• Strong understanding of automation, orchestration, Agile development, DevOps, and SRE practices.
• Ability to create and review technical architecture documentation and operational runbooks.
• Strong analytical, problem-solving, written, and verbal communication skills.
• A collaborative mindset, with the ability to mentor others and drive adoption of new cloud technologies and engineering practices.

Key Responsibilities

Application Software Development:

• Architects and delivers multi-team features and modernization initiatives with clear, organization-level KPIs.
• Establishes global production-readiness standards (SLOs, error budgets, incident tooling) and drives adoption.
• Diagnoses and resolves high-severity, multi-system failures; creates systemic reliability improvements across apps/OCI.
• Harmonizes QA strategy across teams (test pyramids, non-functional testing) to ensure consistent app quality.
• Makes significant architectural decisions; leads migrations and pattern adoptions with deprecation plans.
• Creates scalable blueprints and reference implementations adopted by multiple teams.
• Defines cross-team API governance and dependency management frameworks.
• Shapes prioritization across multiple teams using data from field/customer, telemetry, and live-site signals.
• Institutionalizes feedback loops into planning cadences; measures impact.
• Mentors Staff engineers; partners with Product and Design to balance customer value and technical strategy.

Software Development and Coding - Design, Testing, and Optimization:

• Leads project initiatives to design software solutions and identify and analyze requirements. Writes and defines foundational code for new projects or prototypes.
• Adheres to and improves execution of all phases of the software development lifecycle; coaches engineers across teams or units to drive improvements.
• Acts as a subject matter expert within the organization to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and develops documents to clarify software design and code.
• Leads process, architecture, and code reviews across projects and/or products/services to drive improvements.
• Uses modern/emerging technologies to conduct debugging and troubleshooting to identify and fix highly complex software issues.
• Leads strategic initiatives to optimize software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging.
• Encourages innovation, research, and relevant industry practices to optimize performance across products and domains.
• Resolves and may troubleshoot highly complex and systematic issues requiring innovation related to API functionality and integration.
• Implements innovative API versioning, lifecycle, and interoperability strategies.

Software Architecture - Software System Structural Design:

• Leads task and project initiatives for the design and development of software, systems, and services. Defines project or design scope; reviews, influences, and approves scope and design recommendations.
• Provides technical guidance, domain expertise, and coaching in software architecture decisions and best practices that drive key organizational decisions, including industry standards and competitive considerations, providing mentorship and coaching for small teams and peers and contributing to both individual and team development across line of business/function.
• Utilizes innovative methods to conduct highly complex periodic reviews and ensures adherence to architectural standards.
• Collaborates with stakeholders across lines of business and externally, to align and build software architecture with business and/or customer goals and priorities.
• Implements innovative performance optimization and scalability strategies in software design.
• Conducts regular technology research and evaluation for architectural enhancements and translates into decisions and plans that can have a major impact on the organization.

Issue/Defect Collaboration - Software Products Support:

• Collaborates with stakeholders internally and externally to lead efforts to understand customer issues, root causes, and mitigation to align and explain rationale behind solutions.
• Must provide expert technical guidance and support to customers regarding customer-reported issues to mitigate recurrence.
• Acts as an advisor to advocate for customers interests and suggests product enhancements and solutions based on feedback.
• Networks across lines of business to ensure customer satisfaction through timely resolution of issues and effective communication.
• Guides implementation of strategic solutions for customer issue and/or defect handling and training processes.
• Investigates and troubleshoots the most complex and broadly reaching product maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements).

Practices and Standards Compliance - Security and Compliance:

• Collaborates with the security team and leadership teams to establish, follow, and improve upon development practices and coding standards, providing coaching to less experienced team members.
• Participates in peer review processes and provides technical leadership with initiatives to ensure quality and adherence to broad acceptance criteria during development.
• Demonstrates, contributes to, and shares deep expertise of industry best practices and their application to software development processes.
• Implements highly complex secure software development practices/solutions requiring modern/emerging innovation to prevent security vulnerabilities, leveraging automated solutions to augment the manual review process.

Development Operations - System Maintenance:

• Leads project initiatives for periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities).

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.