Lead - People , Culture , Policies

Job Summary

Breakthrough is looking for a people-leader who believes building organisation is quite akin to building its people and loves problem solving with HR as their strategy of choice, to join us as the Lead: People, Culture, Policies and steer the Human Resources vertical with strategic insights and direction. This is a full-time role based out of Delhi with travels to field offices, as needed. It is a senior position to be hired at the Director level and report to the CEO.

Key Responsibilities

• Ensure alignment and coordination between national and state-level HR teams. Build and re-align where needed.
• Develop decentralized talent management mechanisms
• Oversee recruitment, onboarding, and retention strategies for national and state office staff. Support leaders in troubleshooting.
• Establish standardized recruitment and performance management frameworks while allowing state-level adaptation. Build ways to capture diversity.
• Support succession planning and leadership development at national and state levels.
• Be accountable for the organizational culture and promote a unified organizational culture rooted in Breakthrough's values across all state offices.
• Provide guidance and escalation support for complex employee relations cases arising at the state level as well as national office. Help in taking timely decisions.
• Lead staff engagement, wellbeing, care initiatives across geographically dispersed teams.

HR Operations & Legal Compliance

• Ensure compliance with national labor legislation and varying state labor laws and regulations.
• Develop, update, and enforce HR policies, procedures, employee handbook, and code of conduct for nationwide use.
• Oversee compensation, benefits, payroll coordination, and HR information systems across multiple locations.

Safeguarding, Ethics & Risk Management

• Lead safeguarding, POSH, anti-harassment, and whistleblowing mechanisms across all offices.
• Ensure consistent implementation of safeguarding policies and mandatory staff training nationwide.
• Serve as a focal point for sensitive cases, ensuring confidentiality, consistency, and legal compliance.

Capacity Building & HR Team Management

• Lead, mentor, and build the capacity of HR staff at national and state offices.
• Conduct regular HR reviews, audits, and capacity assessments at state offices.
• Promote knowledge sharing and best practices across locations.
• Manage budgets. Work on budgeting, systems of reporting
• Develop and manage the national HR budget, including allocations for state offices.
• Track HR metrics and workforce data across states and provide regular reports to senior management and the Board.
• Strengthen HR systems to support multi-location operations and data consistency.

Qualifications & Experience Required

• Master's degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Minimum of 15-20 years of progressive HR experience, including senior leadership in a multi location organization.
• Demonstrated experience managing HR functions across multiple states or regions.
• Strong knowledge of national and state labor laws and compliance requirements.
• Prior experience in the NGO or non-profit sector is strongly preferred.

Skills & Competencies Required

• Proven ability to lead and coordinate decentralized teams.
• Independent decision making ability.
• Strong policy development and compliance management skills.
• Excellent communication, negotiation, and conflict-resolution abilities.
• High cultural sensitivity and ability to work effectively across diverse regions.
• Strong analytical and reporting skills.
• A solution mindset.

Values & Commitment

• Strong alignment with Breakthrough's mission and impact objectives.
• Value alignment with the core values of Breakthrough.
• Commitment to diversity, equity, inclusion, safeguarding, and ethical practice.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.