Lead - Operations

Group Company: Mahindra Logistics Limited

Designation: Lead - Operations

Office Location: Saran, Bihar.

Position description:?

? Responsible for complete Line feeding operation in Plant &? warehouse operations at customer location which includes receipt, ? Responsible for complete Line feeding operation in Plant &? warehouse operations at customer location which includes receipt, storage, Kitting, delivery & Line feeding.

? To formulate and ensure implementation of all process and strategies in line with customer/organization business requirement.

? Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.

? Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

? Communicates with customer on operations and service issues

? Monitor and track warehouse, transportation and administrative costs associated with their assigned responsibilities.

? To ensure work processes are in compliance with documented procedures and proper housekeeping of the Warehouse Dock.

? Ensure Warehouse operations safety and security

? Manage inventory accuracy via planned cycle count, Daily inventory reconciliation, inventory analysis and related reports.

? Manage and lead a group of employees in the location.

? Managing resources required for operation as per contract.

? Responsible to handle IR and all day to day operational problems at site.

? Resolving disputes in a timely manner.

? To improve logistics image by implementing continuous process improvements.

? To provide required inputs to customer and MLL management in case of existing or new contracts.?

? Implementation and monitoring of KPIs as per contract.

? Lead the team to deliver and achieve all KPIs as per target.

? Managing and reviewing individual performance as per KRA.

? Training and development of team.

? Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.

? Define and follow action plan in case of non-achievement of KPIs

? Managing and reviewing Business Associates (BA) performance on monthly basis.

?? Responsible for driving audit activities.

? Exercising remedies, as appropriate, where a contractor?s performance is deficient.

? Presenting site operation reports to Top Management.

? Developing and training deputy as successor.

? Single point contact for the customer for both operational and developmental requirements.

? Processing of customer complaints.

? Initiation and documentation of corrective actions / improvements.

? Reconcile any debit notes raised by customer, demonstrating highest level of analytical approach.

? Maintaining appropriate records.

, delivery & Line feeding.

? To formulate and ensure implementation of all process and strategies in line with customer/organization business requirement.

? Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.

? Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

? Communicates with customer on operations and service issues

? Monitor and track warehouse, transportation and administrative costs associated with their assigned responsibilities.

? To ensure work processes are in compliance with documented procedures and proper housekeeping of the Warehouse Dock.

? Ensure Warehouse operations safety and security

? Manage inventory accuracy via planned cycle count, Daily inventory reconciliation, inventory analysis and related reports.

? Manage and lead a group of employees in the location.

? Managing resources required for operation as per contract.

? Responsible to handle IR and all day to day operational problems at site.

? Resolving disputes in a timely manner.

? To improve logistics image by implementing continuous process improvements.

? To provide required inputs to customer and MLL management in case of existing or new contracts.?

? Implementation and monitoring of KPIs as per contract.

? Lead the team to deliver and achieve all KPIs as per target.

? Managing and reviewing individual performance as per KRA.

? Training and development of team.

? Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.

? Define and follow action plan in case of non-achievement of KPIs

? Managing and reviewing Business Associates (BA) performance on monthly basis.

?? Responsible for driving audit activities.

? Exercising remedies, as appropriate, where a contractor?s performance is deficient.

? Presenting site operation reports to Top Management.

? Developing and training deputy as successor.

? Single point contact for the customer for both operational and developmental requirements.

? Processing of customer complaints.

? Initiation and documentation of corrective actions / improvements.

? Reconcile any debit notes raised by customer, demonstrating highest level of analytical approach.

? Maintaining appropriate records.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.