Lead Network Engineer

Job Summary

Senior Network Engineer - Wireless Network; Lead Network Engineer. Ready to combine hands-on network engineering with practical team leadership. We are looking for an experienced Senior Network Engineer with 15 + years who can guide colleagues, coordinate delivery and still enjoy getting close to the technology.

In this role, you will join the Global IT Network Services organisation, part of the Infrastructure team. Your main focus will be wireless and LAN services, while your wider network perspective will help the team deliver stable, secure and future-ready services.

You will lead through expertise, teamwork and a strong commitment to hands-on contribution.

What you will do

• Provide day-to-day technical leadership for the team, including planning, prioritisation and coordination of work.
• Coach and support engineers, encourage knowledge sharing and help the team grow its technical capability.
• Acting as a contact for network infrastructure within all the global regions.
• Work closely with customers and colleagues worldwide on service enquiries, incidents, changes and improvements.
• Collect requirements and feedback from customers and stakeholders, then translate them into practical solutions.
• Contribute to common network architecture, design standards, roadmaps and service catalogue development.
• Review service performance, metrics and SLAs, and be able to lead improvement activities when needed.
• Present technical findings and recommendations clearly to both technical and non-technical audiences.
• Keep processes, operational routines and documentation clear, current and useful.
• Involved and influence in 24/7 operation optimization vs delivery.

What you bring

We are looking for someone with strong technical skills who is confident taking the lead and works well with others. You can organise work in a clear and practical way without adding unnecessary processes. You also understand how to meet today s operational needs while continuing to improve services for the future.

• Proven experience as a team lead, technical lead or senior engineer who has coordinated and guided others.
• At least ten years of experience in network infrastructure, including significant hands-on work in projects or complex enterprise environments.
• Very strong knowledge of LAN, WiFi, routing and switching.
• Hands-on experience with Cisco wireless technologies, including WLC, Catalyst Center and Cisco ISE.
• Experience working with global service providers, partners and distributed teams.
• A good understanding of service management, SLAs, operational processes and continuous improvement.
• Strong skills in technical design, documentation, troubleshooting and stakeholder communication.
• A customer-focused, structured and proactive approach.
• Fluent written and spoken English.

Nice to have

• Experience with agile ways of working.
• Background in customer-facing engineering, consulting, professional services, presales, post-sales or product development.
• Experience contributing to service roadmaps, service catalogues and vendor evaluations.
• Relevant Cisco certifications or equivalent practical expertise.

What we offer

• A visible role in a global network organisation with the opportunity to influence services used across global regions.
• A combination of technical depth, team leadership and service development.
• Close collaboration with experienced colleagues, customers and strategic technology partners.
• A working environment where practical ideas, clear communication and a positive team spirit matter.

Location

• Chennai, India.
• The role is based at the ASSA ABLOY office.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.