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    Job · 18402915

    Maersk Global Service Centres logo

    Lead Logistics Customer Experience and Operations Specialist

    Maersk Global Service Centres · Mumbai · onsite · Posted 34d ago

    Undisclosed4–8 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Owns and manages the customer experience of small/mid-sized customers
    (Essential Services Customers). Has responsibility for the end to end
    customer experience in compliance with all company procedures.

    At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

    Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, lets sail towards a brighter, more sustainable future with Maersk.

    Key Responsibilities:

    • Manages the end to end shipment process in compliance with all company procedures.

    • Looks after Essential Services customers.

    • Owns all customer issues and facilitates their timely and effective.

    • resolution by engaging relevant internal stakeholders.

    What We Offer:

    • Impact: Your work directly contributes to the success of our global operations.

    • Opportunity: Ample opportunities for professional and personal growth.

    • Innovation: Join a forward-thinking team embracing cutting-edge technologies.

    • Global Exposure: Collaborate with diverse colleagues in an international business environment.

    • Work-Life Balance: We value work-life balance and offer flexible working arrangements.

    Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

    We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .



    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ExperienceUsageSAILGlobal OperationsLogisticsTradeLegalcompliance

    About Maersk

    Maersk Global Service Centres logo

    Maersk Global Service Centres

    Logistics

    30k+

    employees

    1904

    122 years old

    Bengaluru/Bangalore, Karnataka

    India

    ₹10.2L PA avg

    Avg at Maersk

    About

    A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.

    Industries

    LogisticsPorts & Shipping

    Employee ratings

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    4.0/ 5

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    Lead Logistics Customer Experience and Operations Specialist · waiting for your command