Lead Logistics Customer Experience and Operations Specialist

Job Summary Key Responsibilities

• Oversee and manage financial workflows, including vendor disputes, invoicing, purchase orders, and cost allocation.
• Ensure accurate financial entries are posted and maintain workflow integrity.
• Collaborate with vendors to identify and resolve disputes promptly.
• Work closely with procurement, finance, and operations teams to streamline processes.
• Identify inefficiencies in financial workflows and drive process improvement initiatives.
• Execute tasks in line with SLAs and adhere to internal controls and audit requirements.
• Ensure compliance with organizational policies, financial regulations, and industry standards.

Required Skills & Qualifications

• Bachelor s degree in Finance, Accounting, or a related field.
• Proficiency in financial operations tools and platforms.
• Hands-on experience with SAP ERP systems.
• Advanced skills in Excel, Power BI, or other data analysis tools.
• Strong problem-solving abilities and effective communication skills.

Preferred Skills

• Experience in FinOps principles and best practices.
• Familiarity with automation tools and process optimization strategies.

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