Lead Learning & Development

Role & responsibilities

As the Lead - L&D, you will be a strategic partner to the leadership team, playing a key role in developing and delivering learning programs that support our business goals and employee development objectives. You will be responsible for the following:

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• Leadership and Team Management:
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• Build and lead a high-performing L&D team, providing coaching and mentorship to foster professional growth.
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• Establish a clear vision and direction for the L&D function, aligning it with the overall business strategy.
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• Learning & Development Strategy:
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• Conduct a training needs assessment to identify skill gaps and development opportunities across the organization.
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• Develop and implement a comprehensive learning and development strategy that addresses identified needs.
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• Learning Program Delivery & Evaluation:
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• Design and deliver engaging, effective training programs for employees at all levels by utilizing a variety of learning methods, including instructor-led training, eLearning, blended learning etc.
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• Develop and implement a robust evaluation process to measure the effectiveness of training programs.
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• Culture of Learning:
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• Foster a culture of continuous learning within MSI Services India by promoting learning opportunities and resources for employees.
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• Stay updated on compliance and regulatory requirements related to training and development.
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Qualifications & Experience required

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• Bachelors degree in any field (Masters degree preferred).
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• Minimum 5-7 years of experience in a Learning and Development role.
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• Proven experience in leading and managing an L&D team.
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• Strong instructional design skills with experience in developing and delivering training programs.
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• Expertise in a variety of learning methodologies, including instructor-led training, eLearning & blended learning.
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• Excellent project management skills with the ability to manage multiple projects simultaneously.
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• Strong analytical and problem-solving skills.
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• Excellent communication, interpersonal, and presentation skills.
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• Ability to build strong relationships with stakeholders across the organization.
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• Experience working in a fast-paced, dynamic environment.
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• Proficiency in MS Office Suite and Learning Management Systems (LMS) a plus.
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Why Join MSI Services India

This is an exciting opportunity to make a significant impact on a growing organization. You will have the opportunity to build a world-class L&D function and play a key role in developing our employees. MSI Services India offers a collaborative and supportive work environment where you can make a real difference.

We prefer immediate joiners or short notice joiners.

Role: Leadership Trainer

Industry Type: BPM / BPO

Department: Teaching & Training

Employment Type: Full Time, Permanent

Role Category: Corporate Training

Education

UG: Any Graduate

PG: Any Postgraduate