Lead IT Infra

Dear Candidate,

We have an exciting opportunity at our company Tata Business Hub for a Lead IT Infra Role, and based on your experience and skill set, we believe this role could be a great fit for you.

Company Details : Tata Business Hub is a digital first B2B organization setup by TATA Group to holistically address the needs of Emerging Businesses. We value the pivotal role of emerging businesses in our Nations economic growth and prosperity, and believe in empowering them to be deeply aware, widely connected and digitally integrated. Offering a host of economical and highly relevant business capabilities, Tata Business Hub aims to be the catalyst, propelling emerging businesses into new frontiers of growth and performance.

At Tata Business Hub, our ambition is vast-

We want to become the pre-eminent company that works for MSMEs in India

Grow their business

Solve their challenges

Optimize their processes

Role Summary

Responsible for managing enterprise IT infrastructure, Microsoft 365, AWS cloud platforms, network security and IT operations, while ensuring effective IT procurement, vendor coordination and billing management.

Key Responsibilities

1. Microsoft 365 & SharePoint

• Manage Microsoft 365, SharePoint Online, SSO, Active Directory and Azure integrations.
• Develop and maintain SharePoint customizations, SPFx/React JS applications and Power Platform solutions.
• Manage Microsoft 365 security policies using Defender and Intune.
• Troubleshoot Office 365, email, network, firewall and cloud service issues.

2. Infrastructure & Cloud

• Manage DNS, email routing, Azure services, web applications, APIs and storage.
• Deploy and manage AWS services, instances, AMIs and SaaS infrastructure.
• Configure and optimize AWS, Azure and internal cloud environments.
• Implement automation, patching, backup and disaster recovery solutions.
• Monitor cloud usage, capacity, performance and costs.

3. Network & Security

• Manage enterprise network and security infrastructure, including firewalls, IPS, proxy, web/email filtering and next-generation security solutions.
• Configure firewall policies, authentication services, load balancers and SD-WAN.
• Maintain knowledge of MPLS, BGP, OSPF, TACACS and related network technologies.
• Identify, investigate and resolve major incidents and security vulnerabilities.

4. Identity, Endpoint & IT Support

• Manage Active Directory, Azure AD/Entra ID, Azure AD Connect, ADFS and Hybrid Exchange.
• Implement SSO, MFA, access controls and endpoint security.
• Manage BYOD, ActiveSync and mobile device support.
• Provide technical support, problem management and infrastructure troubleshooting.
• Drive ITSM, SLA adherence and service improvement.

5. IT Procurement & Vendor Management

• Coordinate IT procurement for hardware, software, cloud services, licenses and infrastructure.
• Raise and track purchase requisitions, POs, quotations and delivery schedules.
• Coordinate with vendors, Procurement, Finance and internal teams for timely delivery.
• Maintain records of contracts, licenses, warranties, renewals and IT assets.
• Support vendor evaluations, commercial negotiations and cost optimization.

6. IT Billing & Cost Control

• Validate vendor invoices against POs, contracts, SOWs and agreed rates.
• Verify quantities, taxes, rental charges, licenses, cloud consumption and discounts.
• Track recurring IT bills, AMC, connectivity, cloud and managed services.
• Resolve billing discrepancies and coordinate corrections, credit notes and adjustments.
• Maintain billing trackers and support monthly cost reconciliation and budget reporting.

7. Documentation & Compliance

• Maintain infrastructure documentation, configuration records and asset details.
• Follow IT security, change management, audit and compliance requirements.
• Ensure timely closure of vulnerabilities, audit observations and operational issues.

Qualifications & Skills

• Bachelor's degree in Computer Science, IT or related field.
• 8-12 years of experience in M365, cloud infrastructure, network security and IT operations.
• Strong knowledge of AWS, Azure, GCP, Active Directory, Exchange, networking and security technologies.
• Proficiency in PowerShell and infrastructure automation.
• Experience in IT procurement, vendor management and invoice validation.

If you're a motivated individual with a keen eye for quality and a desire to drive excellence in every project, we invite you to apply and join our team.

Looking forward to hearing from you.