Lead Infrastructure & DevOps Engineer

Lead Infrastructure & DevOps Engineer

Location: Remote, India

Employment Type: Full-time

Experience: 5–10 years

Reporting to: CTO

About Natoe AI

Natoe AI is an AI-native teleradiology company combining radiologist reporting with technology that supports medical-imaging and reporting workflows.

Our infrastructure handles sensitive healthcare information and large volumes of imaging data, making reliability, security and recoverability critical to our operations.

About the Role

We are looking for a hands-on Lead Infrastructure & DevOps Engineer to take primary ownership of Natoe AI's production infrastructure.

Our production environment runs primarily on U.S.-hosted leased dedicated servers rather than a managed public-cloud stack, so we are looking for someone who has personally operated, maintained and troubleshot self-managed production environments.

This is a technical leadership / individual contributor role — not a people-management position.

You will work closely with the CTO, engineering team, hosting providers and compliance partners across infrastructure operations, networking, storage, deployments, monitoring, security and disaster recovery.

Key Responsibilities

• Manage and troubleshoot Linux-based dedicated server infrastructure.
• Handle server provisioning, hardening, patching, upgrades and performance optimisation.
• Manage networking including firewalls, VPNs, DNS, certificates, reverse proxies and secure administrative access.
• Operate infrastructure supporting high-volume medical imaging and DICOM data.
• Manage storage capacity, performance, data integrity, archiving and migrations.
• Build and maintain reliable backup and disaster-recovery processes.
• Conduct and validate restoration and recovery exercises.
• Monitor infrastructure health, image-transfer failures, processing backlogs and service availability.
• Lead infrastructure incident response and root-cause analysis.
• Build deployment automation, repeatable server configurations and safe rollback processes.
• Implement production security controls including MFA, encryption, secrets management, logging and vulnerability remediation.
• Support infrastructure requirements related to HIPAA, SOC 2 and security audits.
• Use AI coding assistants such as Claude Code, GitHub Copilot or equivalent tools to automate infrastructure tasks.
• Automate recurring operational work using Bash/Python, scripts and configuration-management tools.
• Maintain architecture documentation, runbooks, asset inventories and operational procedures.

What We're Looking For

• 5–10 years of experience in Infrastructure Engineering, Systems Administration, DevOps or a similar role.
• Strong hands-on experience managing dedicated servers, bare-metal or comparable self-managed production infrastructure.
• Strong Linux administration and troubleshooting skills.
• Strong understanding of networking, firewalls, filesystems and storage.
• Experience supporting databases and containerised applications in production.
• Experience managing substantial file/object-storage workloads.
• Hands-on experience with backup restoration and disaster-recovery exercises.
• Scripting experience with Bash and/or Python.
• Experience with version control, CI/CD and configuration automation such as Ansible or equivalent tools.
• Hands-on experience with Claude Code, GitHub Copilot or similar AI coding assistants for infrastructure scripting or automation.
• Experience implementing production security controls and supporting audits/security assessments.
• Strong incident-management judgement and clear communication skills.

Important: Experience limited primarily to managed public-cloud services such as AWS/Azure/GCP without hands-on self-managed infrastructure ownership will not be sufficient for this role.

Preferred Experience

Experience in any of the following would be an advantage:

• Healthcare infrastructure
• DICOM / PACS environments
• Large medical-imaging archives
• HIPAA-related infrastructure controls
• SOC 2 audits
• U.S. healthcare customers
• Other secure, regulated or data-intensive production environments

Working Arrangement

This is a remote role within India, with agreed overlap with U.S. business hours.

Scheduled maintenance and critical incident coverage will follow defined escalation and backup arrangements. The role does not require you to be available around the clock.

If you have strong hands-on infrastructure experience and enjoy owning reliable, secure and highly automated production systems, we'd love to hear from you.