Lead Infrastructure and Platform Engineer
72 Networks Private Limited · Mumbai · onsite · Posted 69d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description :
Provide operational support for Citrix, Horizon Omnissa, and VMware vSphere environments while ensuring stability, reliability, and availability of the platforms. Manage and resolve incidents through ServiceNow, including updates and escalations as per defined procedures. Perform diagnostics and gather evidence for root cause analysis and preventive actions. Create and maintain runbooks, procedures, and operational documentation. Identify opportunities for operational, process, and automation improvements. Balance BAU support activities with project and assignment-based tasks. Contribute to scripting and automation initiatives to improve efficiency. Follow release, incident, and change management processes while prioritizing and triaging issues in time-sensitive environments. Collaborate with engineering teams, regional teams, and stakeholders to ensure smooth operations. Apply ITIL best practices to enhance operational maturity and participate in shift rotations or extended hours as requiredSourced from foundit
Skills
AutomationScriptingServicenowITILVmware VsphereCitrix Horizon
About 72 Networks
72 Networks Private Limited
Logistics
350
employees
2014
12 years old
Gurgaon
India
₹5.3L PA avg
Avg at 72 Networks
About
72 Networks serves the logistics sector, focusing on last-mile delivery in rural regions of India, aiming to support employment generation and economic stability in underserved areas.
Industries
Logistics
Employee ratings
10 reviews
3.8/ 5
Culture
3.9
Career growth
3.4
Work-life
3.9
Employees rate it well for
Overall Company38Company Culture37
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