Lead Implementation Consultant

Job Summary

Role: Lead - Implementation Consultant

Location: Bangalore

The Role

We are looking for an Implementation Consultant to drive successful onboarding and deployment of LeadSquared's platform for clients. This role involves understanding client requirements, configuring solutions, and ensuring seamless delivery aligned with business objectives.

Key Responsibilities

• Lead end-to-end implementation of LeadSquared solutions for clients
• Understand business requirements and translate them into system configurations
• Configure workflows, lead management, integrations, and automation within the platform
• Collaborate with cross-functional teams (Sales, Product, Support) for smooth delivery
• Manage client expectations, timelines, and deliverables
• Conduct user training sessions and enable client teams for platform adoption
• Troubleshoot issues during and post implementation
• Ensure high customer satisfaction and successful go-live

Requirements

• 5+ years of experience in SaaS implementation / consulting roles
• Hands-on experience with Saas/CRM domain
• Strong understanding of workflows, APIs, and system integrations
• Excellent problem-solving and communication skills
• Ability to manage multiple client projects simultaneously
• Experience in CRM / Marketing Automation platforms is a plus
• Exposure to tools like CRM, ERP, or automation platforms
• Basic technical understanding (APIs, webhooks, data mapping)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.