KOCHI · FULLTIME
Lead II - Enterprise Solutions - Sr ServiceNow CMDB Developer

UST Global
Kochi · onsite · Posted 3d ago
Sourced from
Undisclosed7–9 yrsfulltimeKochi
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Section · 01
About this role
Senior ServiceNow CMDB Developer (7-10 Years) Role Summary
UST is seeking an experienced Senior ServiceNow Developer to support a leading healthcare provider in the United States. The ideal candidate will have 7-10 years of hands-on ServiceNow experience and a proven track record of leading the design, development, configuration, and delivery of enterprise-scale ServiceNow solutions. This role requires deep expertise across ITSM, CMDB, Discovery, Service Mapping, Event Management, integrations, and data migration, along with the ability to provide technical leadership throughout the project lifecycle.
Key Responsibilities - Lead the development and configuration of ServiceNow solutions across ITSM, CMDB, Discovery, Service Mapping, and Event Management.
- Review and govern automated/Codon-assisted builds to ensure configuration accuracy, compliance, and deployment readiness.
- Drive implementation and optimization of CMDB, Discovery, Service Mapping, and ITSM processes.
- Lead legacy data migration initiatives from platforms such as Ivanti HEAT and Monday.com, including scripting, mock migrations, validation, reconciliation, and production cutovers.
- Design, develop, and support integrations between ServiceNow and external enterprise applications using REST and SOAP APIs.
- Conduct code reviews and configuration assessments to ensure adherence to ServiceNow best practices and development standards.
- Support and oversee SIT, ATF regression testing, UAT, deployment, release management, and production cutover activities.
- Troubleshoot and resolve complex platform, integration, migration, and performance issues.
- Provide technical leadership, mentoring, and guidance to development teams while collaborating closely with architects, QA teams, and business stakeholders.
- 7-10 years of hands-on ServiceNow development and implementation experience.
- Strong expertise in:
- ITSM
- CMDB
- Discovery
- Service Mapping
- Event Management
- Advanced knowledge of:
- JavaScript
- Flow Designer
- Business Rules
- Client Scripts
- Script Includes
- Experience developing and maintaining integrations using REST/SOAP APIs.
- Strong background in data migration, scripting, reconciliation, validation, and deployment/cutover activities.
- Experience supporting SIT, ATF, UAT, defect management, and production deployments.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Strong communication and stakeholder management capabilities.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- Additional ServiceNow certifications in ITSM and/or ITOM.
- Experience delivering large-scale ServiceNow transformation, migration, or modernization programs.
- Experience working in Agile/Scrum environments.
- Proven experience leading development teams, mentoring engineers, and conducting technical reviews.
Bachelor s degree in Information Technology, Computer Science, Business, or a related field, or an equivalent combination of education and professional experience.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
itsmAgileapplication developerapisenterprise applicationsCMDBenterprise solutionsintegrationsCADDefect managementclient scriptsdeploymentitomHealthcareData MigrationInformation TechnologycomplianceEvent Management
Section · Company
About UST

UST Global
IT Services & Consulting
14.0k+
employees
1999
27 years old
Aliso Viejo, California
US
₹12.9L PA avg
Avg at UST
About
UST helps the world's best organizations succeed through digital transformation, crafting disruptive solutions and strategies bringing our clients vision to life.
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