Lead II - DevOps Engineering

Role Description Experience: 8-15 Years Job Location: Chennai, Bangalore, Hyderabad, Kochi, Trivandrum, Noida, Pune DevOps SRE Engineer / Platform EngineerRole Overview We are looking for highly hands-on

DevOps SRE Engineers with strong

Platform Engineering experience supporting application and API hosting platforms in

AWS and Kubernetes environments. The ideal candidate should have strong recent hands-on technical expertise in production environments, with the ability to operate, troubleshoot, optimize, and enhance platforms within a

multi-vendor ecosystem involving multiple teams. This is a

hands-on individual contributor role and not a people-management position . Strong communication skills are essential, along with the ability to lead technical discussions with Tier 2 teams, stakeholders, and cross-functional engineering groups. Key Responsibilities

• Maintain, troubleshoot, and enhance CI/CD pipelines, with GitLab preferred.
• Manage and support AWS infrastructure and cloud-native services.
• Deploy, operate, and troubleshoot Kubernetes workloads and platforms.
• Perform production incident triage, debugging, and root cause analysis.
• Use logs, metrics, monitoring tools, and Splunk for effective production troubleshooting.
• Develop and enhance Terraform-based infrastructure and automation.
• Support repository restructuring, platform modernization, and engineering transformation initiatives.
• Drive improvements in platform stability, reliability, observability, scalability, and performance.
• Support platforms that host and enable application and API services.
• Collaborate closely with the GCC team and UST BFF leads.
• Work effectively across a multi-vendor engineering ecosystem and coordinate technical resolution across teams.
• Drive technical discussions, identify recurring platform issues, and implement sustainable solutions.
• Contribute to continuous improvement of platform engineering practices, automation, and operational processes. Must-Have Skills
• Strong hands-on experience in DevOps / Site Reliability Engineering (SRE).
• Strong AWS experience, including production infrastructure management and troubleshooting.
• Strong hands-on Kubernetes experience.
• Strong experience with CI/CD pipelines, preferably GitLab CI/CD.
• Hands-on experience with Terraform and Infrastructure as Code (IaC).
• Strong production troubleshooting and incident management experience.
• Experience with Splunk, logs, metrics, and monitoring/observability tools.
• Strong understanding of Linux/Unix environments and troubleshooting.
• Experience supporting application and API hosting platforms.
• Experience with platform reliability, availability, performance, and observability improvements.
• Strong debugging and root cause analysis (RCA) capabilities.
• Ability to work independently as a hands-on technical contributor.
• Strong communication and stakeholder-management skills.
• Ability to drive technical discussions with Tier 2 support, engineering teams, stakeholders, and cross-functional teams.
• Experience working in a multi-vendor / distributed engineering environment. Good-to-Have Skills
• Experience with AWS EKS or other managed Kubernetes services.
• Experience with GitLab administration or advanced GitLab CI/CD.
• Advanced Terraform modules, state management, and automation experience.
• Experience with Helm and Kubernetes deployment automation.
• Experience with observability platforms such as Prometheus, Grafana, CloudWatch, or similar tools.
• Experience with Docker/containerization.
• Experience with scripting/automation using Python, Shell, or Bash.
• Knowledge of API platforms, microservices, and cloud-native architectures.
• Experience with platform modernization and repository restructuring.
• Experience implementing SRE practices, SLIs/SLOs, error budgets, and reliability engineering principles.
• Experience with security, IAM, networking, and cost optimization in AWS.
• Experience coordinating technical initiatives across multiple vendors and engineering teams. Experience Range

6–12 years of overall experience in DevOps, SRE, Cloud Engineering, Platform Engineering, or related roles.

Preferred: 4+ years of strong hands-on experience with AWS and Kubernetes in production environments. Candidates with extensive recent hands-on expertise and strong production troubleshooting experience will be preferred over candidates with primarily managerial or coordination experience.

Preferred Candidate Profile The ideal candidate is a strong hands-on engineer who can

operate production platforms, troubleshoot complex incidents, automate infrastructure, improve reliability, and work across multiple engineering/vendor teams . The role requires someone who can not only execute technically but also confidently drive technical conversations and influence stakeholders toward effective platform solutions.

Skills Site Reliability Engineering, Splunk, Terraform, Kubernetes