Lead I - IT Asset Management

Job Summary

Lead 1 - Software developer Software Asset Management (SAM) Developer JD Position: ServiceNow Software Asset Management (SAM) Developer

Key Responsibilities

• Implement and enhance ServiceNow SAM solutions.
• Configure software models, entitlements, publishers, reclamation workflows, and normalization processes.
• Develop and customize ServiceNow workflows, business rules, scripts, integrations, and reports.
• Integrate SAM with CMDB, HAM, Discovery, SCCM, Intune, Flexera, or other inventory tools.
• Support software license compliance, optimization, and audit activities.
• Perform data analysis and reconciliation for software installations and entitlements.
• Work with stakeholders to gather requirements and translate them into technical solutions.
• Participate in Agile ceremonies, code reviews, testing, and production support.

Required Skills

• 5+ years of ServiceNow development experience.
• Strong experience with ServiceNow SAM and
• Large enterprise SAM implementation experience
• Expertise in JavaScript, Flow Designer, IntegrationHub, REST/SOAP APIs.
• Experience with software licensing concepts and publisher management.
• Knowledge of software normalization and reclamation processes.

Preferred Skills

• ServiceNow CIS-SAM certification.
• Good understanding of CMDB, Discovery, HAM, and ITSM modules.
• Experience with Flexera, SCCM, Intune, or Snow Software.

Education

Bachelors degree in Computer Science, Information Technology, or related field.

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