KOCHI · FULLTIME
Lead I - Enterprise Solutions (ServiceNow CMDB Developer)
UST Global
Kochi · onsite · Posted 3d ago
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Undisclosed5–7 yrsfulltimeKochi
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Section · 01
About this role
ServiceNow CMDB Developer UST is hiring an experienced ServiceNow Developer to support a leading U.S. healthcare organization. The ideal candidate will have strong expertise in ServiceNow development, configuration, integrations, and platform administration across multiple ServiceNow modules. Key Responsibilities
- Design, develop, and enhance ServiceNow solutions across ITSM, ITOM, SPM, and CWM modules.
- Configure and maintain Service Catalogs, Flow Designer workflows, Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs.
- Manage and validate CMDB, Configuration Items (CIs), and Discovery processes.
- Develop and support integrations using REST/SOAP APIs and IntegrationHub .
- Perform data migration activities including Import Sets, Transform Maps, reconciliation, and validation.
- Support testing activities including SIT, UAT, and ATF .
- Troubleshoot platform issues, resolve defects, and implement enhancements.
- Collaborate with architects, business analysts, QA teams, and stakeholders to deliver scalable solutions.
- Participate in code reviews, deployments, release management, and production support.
- 5-7 years of hands-on ServiceNow development experience.
- Strong expertise in:
- Incident Management
- Problem Management
- Change Management
- Request Management
- Service Catalog
- Hands-on experience with:
- ITOM
- CMDB
- Discovery
- Strategic Portfolio Management (SPM)
- Collaborative Work Management (CWM)
- Strong scripting skills in JavaScript, Business Rules, Client Scripts, Script Includes, and ACLs.
- Experience with Flow Designer, workflow automation, and integrations.
- Knowledge of REST APIs, SOAP APIs, IntegrationHub, and data migration activities.
- Understanding of ITIL processes, integration testing, and defect management.
- ServiceNow CSA and/or CAD Certification.
- Experience in large-scale ServiceNow implementations or transformation programs.
- Experience working in Agile/Scrum environments.
- Ability to mentor junior developers and conduct technical reviews.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AutomationitsmAgileIncident Managementitil processesapisCMDBenterprise solutionsintegrationsCADChange ManagementDefect managementclient scriptsitomHealthcareData MigrationAdministrationIntegration Testing
Section · Company
About UST
UST Global
IT Services & Consulting
14.0k+
employees
1999
27 years old
Aliso Viejo, California
US
₹12.9L PA avg
Avg at UST
About
UST helps the world's best organizations succeed through digital transformation, crafting disruptive solutions and strategies bringing our clients vision to life.
Industries
IT Services & ConsultingManufacturing
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