Lead - Human Resources

An exciting opportunity has arisen at Control Union, at Navi Mumbai, India for LEAD - HUMAN RESOURCES.

As the Lead - HR you will drive end-to-end HR operations with a strong focus on HR process excellence, talent acquisition and employee experience. This role requires a proactive professional who can translate HR strategy into measurable outcomes, ensuring a high-performance and engaged workforce across locations.

If you are passionate about people, thrive in a collaborative and multicultural environment, and enjoy creating meaningful employee experiences-this role is for you.

1. Talent Acquisition

• Manage end-to-end recruitment for assigned roles, including sourcing, screening, and selection
• Partner with hiring managers to understand job requirements
• Ensure high-quality candidate experience throughout the hiring lifecycle

1. Performance Management System (PMS)

• Support planning, rollout, and monitoring of performance cycles
• Ensure timely completion of goal setting, reviews, and feedback cycles
• Partner with managers to drive performance conversations

1. Learning Development

• Organize workshops to ensure awareness and alignment of employees with business priorities
• Impart internal trainings and track effectiveness of training interventions

1. Employee Relations Engagement

• Act as a point of contact for employee concerns, grievances, and queries
• Strengthen employee engagement through initiatives and regular touchpoints
• Collaborate with branch offices to identify and address people-related challenges

1. HR Operations Compliance

• Maintain accurate employee records, HR data, and documentation
• Ensure HR policies and processes are implemented effectively
• Support disciplinary actions and documentation with compliance
• Conduct exit interviews and identify attrition drivers
• Support onboarding and offboarding processes
• Manage daily activities of the HR Knowledge Centre, including, developing, motivating, coaching and imparting training and support to team members

1. HR Analytics Reporting

• Maintain HR dashboards and track key metrics
• Analyze trends from surveys, exit interviews, and HR data
• Provide actionable insights to improve HR effectiveness
• Track employee lifecycle data

• Postgraduate in Human Resource Management or related field
• 8+ years of experience in HR generalist roles (preferably in a service industry)
• Strong experience in employee relations and training facilitation
• Experience on Transformation and process improvement projects is preferred
• Affiliation with working in different cultures
• Strong interpersonal and stakeholder management skills
• Data-driven mindset with the ability to translate insights into action
• Excellent written and verbal communication in English
• Proficiency in MS Office and HR systems (e.g., SharePoint or similar tools)
• Must have passion for customer service and a drive for continuous improvement

From our roots in agricultural inspections, Control Union have been operating for over 100 years and by now are engaged in many fields including inspections, certifications, logistics, collateral management and risk management etc. Our in-depth knowledge and experience covers all aspects of the supply chain in many industries including agriculture, textile, energy, forestry and sustainability etc.

Disclaimer: Please do not expect our team to respond if you do not meet the specified requirements.