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    Job · 15595596

    Genpact logo

    Lead GEN AI Architect

    Genpact · Bengaluru · hybrid · Posted 47d ago

    Undisclosed12–22 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are looking for an experienced Offshore Delivery Leader to own end-to-end delivery for GenAI-led enterprise programs, managing large distributed teams across onsite-offshore models, multiple client stakeholders, and complex SOW/commercial structures. This role sits at the intersection of technical delivery, program governance, and client relationship management someone who can go deep into a GenAI architecture conversation in the morning and hold a steering committee update in the afternoon.


    Key Responsibilities


    Delivery Ownership


    Own end-to-end delivery for one or more GenAI/AI-native programs (agentic workflows, LLM integration, MCP-based data/tooling integration, RAG pipelines, GenAI-infused QA/testing, legacy modernization with AI accelerators, etc.)

    Manage delivery across onsite-offshore pods, ensuring consistent velocity, quality, and predictability regardless of time zone spread

    Drive sprint/iteration cadences, release planning, and delivery governance (status reporting, RAID logs, steering committee updates)

    Own program-level risk management — technical risk, staffing risk, scope creep, and dependency risk — and drive mitigation before issues escalate to the client Team & People Management


    Manage large, matrixed teams (30–100+ FTEs) spanning architects, engineers, QA, business analysts, and scrum masters across multiple pods/PODs

    Build and manage capacity plans, including pod scaling models, use-case intake and complexity scoring, and bench/utilization management

    Drive hiring, onboarding, and upskilling — including running or feeding a GenAI academy/training pipeline to build bench depth in emerging AI skills

    Manage performance, career development, and attrition for a large offshore team

    Client & Stakeholder Management


    Serve as the primary offshore delivery point of contact for client stakeholders (delivery leads, product owners, procurement/sourcing, CXO-level sponsors where required)

    Run governance forums — biweekly/monthly status reviews, QBRs, executive steering committees

    Manage client expectations on scope, timelines, and commercial boundaries, especially where fixed-price or outcome-based commitments are in play

    Handle escalations calmly and directly, owning the resolution rather than deflecting upward

    Commercial & SOW Management


    Understand and manage delivery against SOW terms — fixed price, T&M, unit/milestone pricing, or hybrid rate-card models

    Partner with sales/solutioning teams on SOW drafting, effort estimation, and commercial structuring for renewals and change requests

    Track margin, utilization, and delivery cost against committed rates; flag commercial risk early

    Support RFP/proposal responses with delivery-side inputs (staffing models, delivery methodology, risk mitigation, past performance evidence)

    GenAI Technical Fluency


    Maintain working technical depth in GenAI concepts — LLM application patterns, agentic architectures, MCP/tool integration, prompt engineering fundamentals, RAG, and AI-assisted SDLC/QA tooling — enough to credibly review architecture decisions and challenge technical teams, not just report status

    Partner with solution architects to ensure delivery approach aligns with client's AI platform standards and security/compliance requirements

    Champion GenAI-led productivity improvements within the delivery org itself (AI-assisted coding, automated testing, ticket triage/routing, etc.)

    Required Qualifications


    12–18+ years in IT/software delivery, with at least 3–5 years leading large offshore or onsite-offshore blended delivery teams

    Demonstrated experience delivering at least one significant GenAI/AI program end-to-end (not just POC-stage — real production delivery)

    Strong grounding in Agile/Scrum delivery at scale; experience with SAFe or similar scaled frameworks a plus

    Proven experience managing SOWs, commercial models (T&M, fixed price, outcome-based, rate cards), and client contract nuances

    Experience managing enterprise client relationships at director/VP level, including handling escalations and governance forums independently

    Strong people management track record — hiring, performance management, capacity planning for teams of 30+.


    Sourced from naukri

    Skills

    ArchitectTeal ManagementAutoGenCrewaiGenAI ArchitectTOGAFGoogle Vertex AIdeliveryArchitectural DesignStakeholder ManagementIntegrationLangchain

    About Genpact

    Genpact logo

    Genpact

    Analytics & KPO

    82.3k+

    employees

    1997

    29 years old

    New York, New York

    United States (USA)

    About

    Global leader in digital transformation, combining AI and analytics to drive growth. With $4.7 billion in 2024 revenue, it empowers businesses across industries to innovate and thrive.

    Industries

    Analytics & KPOFinancial ServicesEdTech

    Employee ratings

    42,300 reviews

    3.6/ 5

    Culture

    3.5

    Career growth

    2.9

    Work-life

    3.6

    Employees rate it well for

    Salary7529Job Security4429Work Life Balance4056Work Culture3648Learning3518

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