Lead Engineer - ACOS Reliability (NO LONGER ACCEPTING APPLICATIONS)

Role: Lead Engineer - ACOS Reliability (NO LONGER ACCEPTING APPLICATIONS)

Reporting To: Tech Manager

Location: Pune (Full time)

Experience (in years): 6 to 8 years

Number of Vacancies: 1

Company Role Overview

We are looking for an experienced and driven Lead Engineer - ACOS Reliability with strong expertise in C programming and networking fundamentals. This role offers a unique opportunity to work on high-performance networking software while collaborating closely with our Engineering teams to resolve customer escalations and product defects.

Role Responsibilities

• Develop Robust Software Solutions:
  Design, develop, and maintain optimized, reusable, and efficient C code. Ensure solutions are scalable, high-performing, and aligned with engineering standards.

• Network Protocol Expertise:
  Apply deep understanding of networking concepts and protocols including TCP/IP, sockets, and related technologies to enhance software development.

• Cross-Functional Collaboration:
  Work closely with engineering, TAC, and other cross-functional teams to design, implement, and thoroughly test software solutions across the development lifecycle.

• Troubleshooting Debugging:
  Identify and resolve complex software defects, perform root cause analysis, and deliver effective solutions in collaboration with stakeholders.

• Mentorship Technical Leadership:
  Guide junior engineers, promote best practices, and actively contribute to team knowledge sharing and continuous improvement.

• Customer Escalation Support:
  Collaborate with TAC and Engineering teams to analyze and resolve customer-reported issues and reliability defects.

Primary Skills

• Proven experience in C development with strong networking fundamentals

• Experience with Linux, RTOS, or similar real-time, high-availability embedded operating systems

• Strong understanding of networking products, OSI stack, L2/L3/L4, and load balancers

• Expertise in TCP/IP, UDP/IP, socket programming, and standard IP protocols such as DNS, HTTP, DHCP, etc.

• Expert knowledge of algorithms and data structures

• Strong GDB debugging skills

• Python programming experience

• Proficiency with source control systems (CVS, SVN, Git)

• Strong collaboration and communication skills with experience working in cross-functional teams

Educational / Professional Qualification Required

• Bachelor s degree in Computer Science and Engineering or equivalent

Soft Skills / Competencies

• Excellent problem-solving skills with strong attention to detail

• Effective communication skills (written, spoken, listening, and presentation)

• Strong team player with experience working in global teams and organizations

• Genuine interest in continuous learning and knowledge sharing