PUNE · FULLTIME
Lead Energy Market Analyst (Support)
Energy Exemplar
Pune · onsite · Posted 12d ago
Sourced from
Undisclosed8–13 yrsfulltimePune
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Section · 01
About this role
Job Summary
Key Responsibilities
Candidate Requirements Qualifications
Key Stakeholder Relationships
Working Hours
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are seeking a confident, self-motivated and professional person for the role of Lead Energy Market Analyst in our Support Division. The company has consistently grown its global client base and the successful candidate will have many opportunities to interface with a diverse mix of clients with the goal of enhancing their software user experience.
Key Responsibilities
- Learn our software to an advanced level.
- Provide technical support to customers and track support cases from start to finish
- Work with clients to resolve issues related to our SaaS/Cloud offerings and our Desktop version
- Collaborate with Cloud Developers and Engine/GUI Developers to ensure issues are resolved and development requests are properly documented
- Provide onsite and web-based trainings to existing and potential clients
- Maintain and update training materials
- Compose articles and produce videos to educate clients and to market our software.
- Construct tools and examples that clients can utilize to more effectively utilize our software
- Assist in maintaining software user documentation and help platforms
- Maintain a high level of power market knowledge, news, trends and developments
- Communicate market trends and customer requirements with the development team as needed
- Assist Account Management with Retention calls and visits with clients
- Assist in preparation and presentations for energy related tradeshows and conferences
- Travel to client sites as required.
Candidate Requirements Qualifications
- Minimum 8 Years of experience in power markets, power systems, power plant operations, etc.
- Will lead a team of Energy Market Analysts. 2+ years of experience with people management responsibility.
- Strong analytical and problem-solving skills with the ability to research and learn new techniques
- Ability to articulate the business problem to be analyzed, quickly identify the critical elements of the problem, achieve a high-quality answer in a timely fashion, and synthesize answers to resonate with decision makers.
- Excellent communication skills, including strong verbal, presentation, and technical writing abilities.
- Team player, with the ability to be a self-starter and work independently as needed.
- Knowledge of fundamental energy market analysis, capacity markets, environmental markets, demand side management/energy efficiency, electric utility resource planning approaches
- Demonstrated working knowledge of SaaS products and experience troubleshooting issues with Cloud offerings.
- Demonstrated capability of effectively communicating complex ideas and analysis verbally, in document format (Word), and in presentation format (Power Point).
- Experience with computer and database management languages such as VBA, Python and SQL
- Working knowledge of the Microsoft Office suite (Excel, PowerPoint, Word, etc.)
- Experience with power market production cost and expansion planning models
- Degree or certificate specializing in Power Markets.
- Bachelor s degree: Electrical Engineering, Another Engineering Degree, Statistics, Computer Science, Information Systems, Economics, Applied Math, Physics, or related field.
Key Stakeholder Relationships
This role works collaboratively with all Energy Exemplar staff, particularly:
- Indian Development Centre colleagues
- Senior IDC Management
- Chief Product Officer
- Global Product Delivery Team
- Global Product Development Team
- Global Support Team
Working Hours
The support team operates across shifts including:
- 1:00 PM - 10:00 PM IST
- 7:00 PM - 3:00 AM IST
You will initially commence on the 1pm to 10pm shift pattern.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AuroraArticulatecustomer successmarket analysisMathMicrosoft Office SuiteMarket TrendsDatabase Managementelectrical engineeringMarket AnalystcloudCommunication Skillsoperationsmarketingaccount management
Section · Company
About Energy Exemplar
Energy Exemplar
Software Product
300
employees
1999
27 years old
Pune, Maharashtra
India
₹24L PA avg
Avg at Energy Exemplar
About
Developer of PLEXOS®, a modeling software for the energy sector, enabling stakeholders to navigate the decarbonization challenge effectively.
Industries
Software Product
Employee ratings
10 reviews
3.7/ 5
Culture
4.1
Career growth
3.8
Work-life
4.1
Employees rate it well for
Work-Life Balance45Company Culture41
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