Lead, Employee Experience

The leading financial institution in MENA

While more than half a century old, we proudly think like a challenger, startup, and innovator

in banking and finance, powered by a diverse and dynamic team who put customers first.

Together, we pioneer key innovations and developments in banking and financial services.

Our mandate To help customers find their way to Rise Every Day, partnering with them through

the highs and lows to help them reach their goals and unlock their unique vision of success.

Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.

We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

JD - Lead, Employee Experience

Key Responsibilities:

Onboarding Management: (30%)
- Oversee the entire onboarding process for new employees, providing a professional introduction and seamless experience for new hires joining the company.
- New Joiner Profile Creation: Create and maintain profiles for new joiners in Fusion system.
- Pre and Post Joining Assistance: Offer comprehensive support to new joiners, addressing any queries or concerns they may have.
- Document Follow-Up: Ensure all required documents are collected and meet the necessary standards for employment.

Benefits administration:(30%)
- Administration of staff benefits like Personal loan, Housing Loan Subsidy, Car/ Two-Wheeler Subsidy, Shift Allowances and other benefits as per policy.
- Administration of Children education allowance policy.
- Collaborating with external benefits providers, such as insurance companies, Meal card service providers etc.
- Maintenance accurate records of various benefits to support for Audits

Employee File Management: (15%)
- Keep employee files up-to-date and in compliance with company policies.
- Upload necessary documents into the Electronic Document Management System (EDMS).
- Coordination with Crown Solutions: Work closely with Crown Solutions to manage all physical documents.
- Inventory and Kit Management: Manage inventory and maintain new joiner kits and long service awards.
- Audit Compliance: Conduct regular audits to ensure all new joiner documents adhere to the checklist.

Payroll Interaction: (25%)
- Work with payroll partners to facilitate the creation of Provident Fund (PF) and Gratuity accounts.
- Supporting Documents: Manage the sharing of supporting documents for PF and Gratuity account creation.
- Invoice Processing: Process invoices and coordinate with the Finance team for timely submissions.
- Statutory Document Management: Print and submit statutory documents to the government office as required.

Experience: 6-8 years of relevant experience .