Lead Credit Underwriter - Retail

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Key Responsibilities

A day in the life (Responsibilities)

• Review financial statements (P&L, balance sheet, cash flow) to evaluate the creditworthiness of counterparties in retail sector
• Calculate and interpret key ratios such as leverage, liquidity, and coverage to assess financial risk
• Write clear, concise credit memos with risk assessments and approval recommendations
• Determine reserve levels and set exposure limits based on the financial profile and risk tolerance
• Monitor counterparties for changes in financial health, operating metrics, or market signals
• Research and analyze existing debt obligations using public records, credit reports, or proprietary tools
• Identify and escalate key risk indicators to the Credit Committee, with supporting data and rationale
• Build and maintain monitoring frameworks tailored to different merchant risk profiles and business models
• Define and configure alerting mechanisms for early detection of deteriorating credit quality Use SQL, Python, and business intelligence tools (e.g., Looker, Hex) to query and analyze risk data
• Work with Snowflake-based data environments to extract insights and develop risk dashboards
• Collaborate with data, finance, product and engineering teams to improve underwriting efficiency and transparency
• Stay up to date on macro trends, industry developments, and emerging credit risks across sectors
  
  

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Data Science, or a related field; CFA or CPA a plus
• 5+ years of experience in credit underwriting for counterparty risk, financial analysis, risk management, with a focus on SMBs preferred
• Strong foundation in financial modeling and credit ratio analysis
• Proficiency in querying and analyzing data using SQL, Python, and platforms like Hex and Snowflake
• Experience working with BI tools such as Looker, Tableau, or similar
• Demonstrated ability to make independent, data-backed underwriting decisions
  
  

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

How Toast Uses AI In Its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [HIDDEN TEXT].

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.