Lead Consultant - Enterprise Apps
BirlaSoft · Pune · onsite · Posted 1d ago
Undisclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Area(s) of responsibility
Salesforce CRM Analytics + PM
Experience: 5-7 years
Domain: Manufacturing & Automotive
Work Location: Pune - Balewadi
Work Model: Hybrid
Domain: Manufacturing & Automotive
Work Location: Pune - Balewadi
Work Model: Hybrid
Key Responsibilities
- Work closely with business users, stakeholders, and cross-functional teams to understand business objectives, processes, pain points, and analytics/reporting requirements.
- Lead requirement-gathering , business discussions, and discovery sessions analyze requirements and translate them into functional and technical requirements for CRM Analytics solutions.
- Act as a Project Manager for assigned analytics initiatives, including planning, scope management, prioritization, effort coordination, dependency tracking, risk/issue management, and timely delivery.
- Serve as the primary interface between business users and technical teams , ensuring requirements, priorities, solution expectations, and delivery status are clearly communicated.
- Manage the end-to-end delivery lifecycle , including requirement analysis, solution design, development coordination, testing/UAT, deployment, business validation, and post-production support.
- Coordinate with business users for UAT, feedback, sign-off, adoption, and continuous improvement of analytics solutions.
- Design and develop Salesforce CRM Analytics datasets, lenses, dashboards, and stories to provide actionable insights and support data-driven decision-making.
- Configure and customize Salesforce CRM Analytics applications using SAQL, dataflows, and recipes based on business requirements.
- Integrate Salesforce CRM Analytics with external data sources, including Salesforce CRM, ERP systems, and other third-party applications .
- Demonstrate a good understanding of DMS and related processes , preferably within the Manufacturing & Automotive domain
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
DMScrmUATContinuous improvementAutomotivePost productionscope managementAnalyticsERPProduction Support
About Birlasoft

BirlaSoft
IT Services & Consulting
10.9k+
employees
1995
31 years old
Pune, Maharashtra
India
About
Birlasoft combines the power of a domain, enterprise, and digital technologies to reimagine business potential. Surpassing expectations, breaking convention!
Industries
IT Services & Consulting
Employee ratings
3,764 reviews
3.4/ 5
Culture
3.3
Career growth
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Work-life
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