Lead Configuration Analyst

Requirements:

• 5+ years of experience required to perform essential job functions.
• Additional Experience Qualifier (optional): Minimum of 5 years of experience supporting packaged applications or other related discipline.
• A minimum of seven (5) years of domain knowledge in the area supported by the packaged application preferred. (E. g., Finance, Claims, Insurance, Accounting)
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Ability to coordinate activities with team members and other stakeholders.
• Excellent customer service skills.
• Must have a strong work ethic, great time management skills, and a positive attitude.
• Must be able to work independently, on a team, or in a leadership role on a team.
• Strong ability to multi-task and change priorities with effective results.
• Ability to design and implement functional/configuration solutions for business problems within a packaged application while balancing functionality, sustainability, time to delivery, and costs.
• Strong knowledge of a business domain area as it relates to the applications.
• Experience with Structured Query Language (SQL).
• Direct experience supporting SailPoint use cases such as JML, access request management, user entitlement reviews, certifications, and application onboarding.
• Experience with directories and identity-related technologies such as Active Directory, Entra ID, LDAP, federation, MFA, and service management platforms.
• Strong background with Python, Rest API/ Integrations, SQL, JSON Web Services, PowerShell- Plus
• Familiarity with standards and frameworks such as NIST CSF, NIST SP 800-53 ISO/IEC 27001 ISO/IEC 27002 and CIS Controls in the context of account management and access governance.
• Experience in audit-sensitive, regulated, or global enterprise environments.
• ITIL Foundation, SailPoint certification, Security+, or other relevant certifications.