Lead Commercial Lending Servicing Representative - Loan Syndication

Wells Fargo is seeking a Lead Commercial Lending Servicing Representative to manage commercial lending transactions from receipt through completion. In this role, you will apply your expertise in loan operations, documentation review, risk management, and stakeholder collaboration to deliver accurate, timely outcomes while supporting operational excellence and effective controls.

• Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
• Research, respond to and resolve complex inquiries
• Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support
• Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit
• Support loan trading and assignments
• Prioritize work and provide day to day work leadership and mentorship to the support team
• Lead or contribute to customer issue resolutions that require coordination amongst various teams
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

• 4+ years of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience with loan syndication and loan servicing, including processing and supporting lending transactions.
• Experience with loan trade settlements, including transaction validation and reconciliation.
• Hands-on experience using Loan IQ for loan servicing or transaction processing.

• Experience with Agency and Member loan processes and commercial real estate lending activities.
• Experience reviewing credit agreements, amendments, assignment documents, and servicing notices.
• Knowledge of loan funding, payments, interest, fees, rollovers, repricing, and maturity events.
• Experience with transaction quality reviews, maker-checker controls, and exception resolution.
• Knowledge of collateral documentation, payoff processing, lien releases, and insurance monitoring.
• Understanding of operational risk, documentation standards, controls, approval requirements, and audit readiness.
• Ability to manage multiple priorities and communicate effectively with business partners, customers, lenders, and member banks.

• Ability to work in a US shift to support business and operational needs.
• Ability to work in a hybrid work model.
• Flexibility to adjust schedules based on business and operational requirements.
• Ability to collaborate effectively with colleagues and business partners across teams and locations.

Should have expertise in Loan Syndication Servicing with hands-on experience in Loan IQ system