Lead Client Services Analyst
Epsilon · Bengaluru · onsite · Posted 1d ago
Undisclosed8–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role Overview
Responsibilities
Qualifications
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
As a Lead Client Services Analyst, you'll leverage your strong leadership skills to manage team roles, responsibilities, and performance. You'll play a crucial role in hiring and building a cohesive team, fostering a positive culture through mentoring and goal setting. Your project management expertise will ensure timely and accurate project delivery, while your ability to identify process efficiencies will drive productivity. You'll also be responsible for training new employees and promoting continuous learning and growth. Adaptability and staying updated with industry trends are key, as you'll quickly learn new systems and platforms. If you're ready to lead with flexibility and resilience, we want to hear from you!
Responsibilities
- Demonstrate strong leadership by managing team roles, responsibilities, and performance.
- Oversee hiring to build a cohesive team.
- Cultivate a positive team culture through mentoring and goal setting.
- Encourage open communication and collaboration.
- Recognize and celebrate team achievements to boost morale.
- Apply project management skills to plan, execute, and deliver projects within timelines.
- Coordinate with cross-functional teams and monitor progress.
- Identify and implement process efficiencies through automation and re-engineering.
- Conduct capacity planning to meet project demands.
- Train new employees and provide ongoing development for existing team members.
- Promote continuous learning and growth.
- Quickly learn and adapt to new systems and platforms.
- Stay updated with industry trends and technologies.
- Demonstrate flexibility in changing priorities.
Qualifications
- A graduate/postgraduate in any field
- 8 - 10 years of exposure in digital media/client services role
- 1-2 years of people management experience is must
- Possess strong English written and verbal communication skills
- Intermediate Excel skills required
- Basic knowledge of Affiliate Marketing
- People management experience
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationAffiliate MarketingretailPeople managementDigital Mediaadvertising technologyadvertisingProject ManagementCommunication SkillsProject DeliveryPerformance MarketingfinancemarketingArtificial Intelligence
About Epsilon
Epsilon
Marketing & Advertising
2.7k+
employees
1969
57 years old
Austin, Texas
US
₹16L PA avg
Avg at Epsilon
About
Epsilon specializes in enabling brands to deliver personalized marketing solutions that meet rising consumer expectations amidst industry complexity.
Industries
Marketing & AdvertisingAdvertising / PR / Events
Employee ratings
10 reviews
3.7/ 5
Culture
3.6
Career growth
2.3
Work-life
3.4
Employees rate it well for
Company Culture39Work-Life Balance38
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