Lead Business Excellence (OEM)

Role:

Lead - Business Excellence (OEM)

Role Purpose

To drive business excellence across OEM building the performance-tracking, process, and review infrastructure that connects sales execution to results with direct exposure to category strategy and market dynamics through the galvanized portfolio. The role sits close to decision-making: performance data, market intelligence, and process reviews the person owns will directly shape category calls and OEM review discussions.

This is designed as a launchpad role. It gives early/mid-career talent broad, cross-functional visibility across OEM sales, category management, and marketing the kind of exposure that typically precedes a move into a target-owning sales or category role. Strong performers can expect to be considered for such roles as they open up.

Key Responsibilities

A. OEM Business Excellence (Primary Focus)

• Own the performance-tracking engine for OEM: process adherence, target achievement, and the gap between the two, across segments/regions
• Prepare segment-wise/region-wise performance summaries and root-cause analysis where process is strong but targets are missed surfacing insights, not just data
• Design and standardize review formats/cadences across OEM teams (quarterly reviews, MIS, dashboards)
• Work with Specifier(s) and Project team to grow business through lead management
• Drive documentation and rollout of excellence frameworks, SOPs, and best-practice sharing across OEM teams
• Represent the excellence function in review discussions with segment leads, building the credibility and stakeholder relationships that come with it

B. Galvanized Category Exposure

• Track category-level sales performance (volume, mix, realization) against plan and flag deviations proactively
• Build and maintain category dashboards, pricing trackers, and demand-supply MIS in coordination with sales, SCM, and marketing
• Conduct competitor tracking and market intelligence for galvanized products
• Contribute to category review decks and business review presentations
• Get first-hand exposure to how category strategy and pricing decisions are made — the natural next step from process/data ownership

C. Enterprise-Wide Excellence Integration

• Bring OEM and RET data together into a single, coherent view for the Excellence function, rather than siloed reporting
• Bring recommendations directly to review forums and defend them in front of stakeholders this is a visible, front-facing part of the role, not backend prep
• Spot risks, delays, or data gaps early and raise them proactively, ahead of formal review cycles

D. Ownership & Initiative

• Lead specific improvement projects end-to-end within the category or excellence charter — from scoping through to implementation and tracking impact
• Push for better ways of working across teams, not just execute what's asked — this role is expected to shape how excellence is done, not just report on it
• Build a track record of independently-driven wins that can be pointed to when the next role opens up

Required Skills & Experience

• 2–5 years' experience in sales support, business excellence, category management, or MIS/analytics roles, preferably in steel, metals, or a B2B manufacturing environment
• Strong Excel/data-handling skills; comfort building and maintaining trackers and dashboards
• Ability to synthesize data into clear, decision-ready summaries
• Structured communication — written and verbal — for review decks and stakeholder updates
• Self-starter who can work with moderate supervision and manage multiple threads (category + OEM excellence) in parallel
• Comfortable coordinating across sales, SCM, and marketing stakeholders without formal authority over them

Qualification : B.E/B.Tech and preferably MBA

Key Performance Indicators

• Quality and impact of insights delivered (not just data accuracy) — do they change decisions?
• Proactive flagging of deviations (targets, process gaps) ahead of formal review cycles
• Adoption of standardized review formats/frameworks across OEM teams
• Stakeholder feedback from OEM segment leads on the value of the analysis and coordination provided
• Depth of category understanding developed over time (a marker of readiness for a category/sales role)