Lead Business Analyst

Company Overview Metayb is a high-growth digital transformation company enabling enterprises to scale, adapt, and lead in a digital-first world. With a strong team of 500+ professionals, we operate at the intersection of engineering excellence, data intelligence, and scalable digital solutions. Our expertise spans Digital Transformation, Data Science, SAP Implementation, Workflow Automation, and Advanced Analytics with a strong and growing focus on AI/ML, IoT, and next-generation technologies. At Metayb, we are not just building teams — we are building high-performance engineering ecosystems that deliver measurable impact.

Job Title: Lead Business Analyst (Digital Transformation)

Location: Chennai

Role Overview We are looking for a Lead Business Analyst – Digital Transformation to lead business transformation initiatives across FMCG, CPG, and enterprise business functions. The ideal candidate will partner with business stakeholders, technology teams, and implementation partners to identify process improvement opportunities, drive digital initiatives, and deliver technology-enabled business solutions. The role requires expertise in business analysis, ERP transformation, process excellence, and digital technologies to enhance operational efficiency and business performance.

Key Responsibilities Strategic Leadership

• Drive and manage end-to-end digital transformation initiatives across business functions.
• Develop and implement business transformation strategies aligned with organizational objectives.
• Lead a portfolio of digital initiatives focused on process optimization, automation, and operational efficiency.
• Partner with business and technology leaders to drive enterprise-wide transformation programs.

Business Analysis & Solution Delivery

• Lead requirement gathering workshops and translate business needs into functional requirements.
• Analyze existing business processes and identify opportunities for digitalization and continuous improvement.
• Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and use cases.
• Collaborate with solution architects, development teams, and business stakeholders to deliver effective business solutions.
• Ensure business requirements are aligned with project objectives and organizational goals.

Process Analysis & Improvement

• Evaluate business processes to identify gaps and recommend optimized solutions.
• Drive process standardization and business process improvement initiatives.
• Define KPIs and success metrics to measure business outcomes.
• Support ERP transformation and enterprise application initiatives to improve business operations.

Technology Enablement

• Support implementation of enterprise digital solutions, workflow automation, analytics, and reporting platforms.
• Collaborate with technology teams to ensure seamless integration of business applications.
• Evaluate emerging technologies, including AI, automation, and analytics, to improve business performance.
• Work closely with ERP implementation teams to support successful solution delivery.

Stakeholder Engagement & Change Management

• Coordinate with business stakeholders, technology teams, and implementation partners throughout the project lifecycle.
• Facilitate workshops, requirement sessions, and solution walkthroughs.
• Lead User Acceptance Testing (UAT) and support business readiness activities.
• Provide post-implementation support and drive user adoption through training and change management.

Continuous Improvement & Innovation

• Stay updated on digital transformation trends, ERP innovations, automation, and business analysis best practices.
• Identify opportunities to improve business processes through technology and innovation.
• Promote a culture of continuous improvement across business functions.

Qualifications Educational Background

• Bachelor's or master’s degree in business administration, Information Technology, Computer Science, Engineering, or related disciplines.
• MBA, MCA, or equivalent qualifications are preferred.

Experience Requirements

• 8–12 years of experience in Business Analysis, Digital Transformation, ERP Implementation, or Business Process Excellence.
• Experience in FMCG, CPG, Retail, Distribution, or similar industries is preferred.
• Proven experience leading business analysis activities and digital transformation initiatives.
• Experience working with cross-functional teams and enterprise applications.
• Willingness to travel to Nigeria, Ghana, Egypt, and South Africa as required..

Technical Competencies

• Strong expertise in business analysis, requirement gathering, and functional documentation.
• Experience in preparing BRDs, FRDs, user stories, process maps, and use cases.
• Strong understanding of business process optimization and ERP transformation.
• Experience with ERP platforms such as SAP, Oracle ERP, or Microsoft Dynamics is preferred.
• Familiarity with project management tools such as JIRA, Azure DevOps, or Confluence.
• Exposure to Power BI, Tableau, SQL, AI-driven analytics, and workflow automation is an added advantage.
• Understanding of Agile, Waterfall, and Hybrid delivery methodologies.

Why Top Talent Chooses Metayb

• Hybrid Work Culture – Built on trust, flexibility, and ownership.
• Leave Policy – Because sustained performance needs balance.
• Accelerated Career Growth – High performers grow faster.
• Real Ownership – Your work directly impacts business outcomes.
• Cutting-Edge Exposure – Work on AI/ML, IoT, and next-gen solutions.
• Onsite Opportunities – Exposure to international client environments and global delivery models.
• Holistic Employee Care – Medical insurance up to ₹5 Lakhs, reinforcing our belief that high performance starts with strong well-being.

Disclaimer: The job title mentioned in this description is generic and intended for broad categorization purposes. The final designation will determined based on the candidate’s performance during the interview process, relevant experience, and alignment with the organizational hierarchy.