Lead Business Analyst

The Lead Business Analyst-Identity and Access Administration is responsible for analyzing, configuring, and supporting the operational execution of identity governance processes within the SailPoint Identity Security Cloud (ISC) platform. This role works within the Identity and Access Administration team and is critical to managing access requests, approvals, user entitlement reviews (UERs), and role governance across the enterprise.

This position combines business analysis, platform interaction, and governance execution, requiring strong analytical skills and hands-on experience with SaaS platforms. The role partners closely with IAM engineers, product owners, security teams, and business stakeholders to ensure access processes are secure, compliant, user-friendly, and aligned with enterprise controls.

Requirements:

• 4-year/bachelor's degree required
• 5+ years of experience required to perform essential job functions.
• Additional Experience Qualifier (optional): 6+ years of general business analysis experience, with 2+ years of experience in project management.

Technical Knowledge:

• Expert knowledge of techniques and tools utilized in functional design, data analysis, and data flow diagramming.
• Knowledge of FM's current/planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems.

Technical Skills:

• Experience gathering requirements, functional design, and working with business processes.
• Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation. | Proven experience with managing projects of significant scope and complexity with project teams consisting of 5+ individuals.

Soft Skills:

• Proven ability to multi-task and establish priorities.
• Excellent interpersonal, oral/written communication, and organizational skills.
• Proven ability to provide direction to others and influence decisions made.

Must Have Skills:

• Hands-on experience with SailPoint Identity Security Cloud (ISC), IdentityIQ, or other IGA platforms.
• Familiarity with identity-related technologies (Active Directory, Entra ID, LDAP, etc. ).
• Knowledge of industry standards and frameworks, such as NIST (access control, account management), ISO 27001 / 27002 and CIS Controls (account lifecycle, least privilege)
• Experience supporting UER campaigns/certification processes at scale.
• Experience working in regulated or audit-intensive environments.
• Basic familiarity with APIs, data structures (JSON), or reporting tools.