Lead Associate - Quality

Who are we

Myntra is India's leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we've always believed in disrupting the ordinary.

We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We're bold in our thinking, agile in our execution, and collaborative in spirit.

Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in.

We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us.

From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us.

Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.

Roles and Responsibilities

Roles and Responsibilities :

• End-to-End Quality Lifecycle Management: Oversee the complete quality process cycle within assigned partner factories. This includes controlling sample approvals, tracking in-house raw material production, managing material testing, and authorizing cutting permissions.
• Global Brand Compliance: Act as the ultimate representative and decision-maker for the international buyer. Implement the buyer's global work manuals and ensure the factory strictly complies with international Quality SOPs at every process milestone.
• Pre-Production & Process Audits: Facilitate Pre-Production (PP) meetings to align factory operations with brand expectations. Conduct rigorous In-line and In-process Quality Control (IPQC) audits across cutting, sewing, finishing, and packing departments.
• Final Quality Assurance: Lead Final Random Inspections (FRI) to validate and guarantee the quality of the finished products before they are cleared for international shipment.
• Team Leadership & Training: Directly manage, train, and empower factory-nominated QA teams. Educate production personnel to foster a culture of continuous quality improvement that meets strict global brand standards.
• KPI Optimization: Drive critical quality metrics by actively reducing Defects per Hundred Units (DHU%), maximizing the First-Time-Right (first audit pass) rate, minimizing inward rejections, and driving down global customer returns.
• Reporting & Analytics: Generate comprehensive weekly and monthly quality performance dashboards, providing actionable insights and in-process reports to global management stakeholders.

Qualifications & Experience

• B-Tech/NIFT with 5+ yrs experience in Garment Manufacturing & QA functions.
• Strong communication and project management skills
• Strong Analytical Skills and Process Orientation- Proficiency in MS-Office is must.
• Previous experience in retail & e-commerce added advantage