Lead and Application Engagement Specialist

Lead and Application Engagement Specialist

Work Experience : 3+ years

Location : Lower parel, mumbai

Work mode : Work from office

Position Overview:

The Lead and Application Engagement Specialist will be responsible for handling dedicated client universities, advising, evaluating candidate suitability, and providing guidance on application procedures. Additionally, resolving student/parent queries, increasing referrals, maintaining proper databases, preparing timely reports, and liaising effectively with the university POC.

Responsibilities:

1. Dedicated Representative: Represent assigned client universities for 2 months to 12 months.
2. Advising: Advise students on application procedures and ensure admission procedures are completed within deadlines.
3. Suitability & Guidance: Judge the suitability of the candidate for the course and the university and accordingly give guidance.
4. Applications: Advise students on application procedures and ensure applications are completed within deadlines.
5. Resolve Queries: Provide all the information sought by the student and/or parent. Clarify doubts in filling up of the application form or doubts of any other nature.
6. Generate Referrals: Ensure parent/student leaves with a positive word of mouth which can bring more clients and increase referrals
7. Database: Maintain a proper database of students counselled, and applications submitted
8. Timely reports and Liaison: Submit timely reports as asked and liaise effectively with reporting manager along with university POC by completion of tasks.

Requirements:

• Excellent interpersonal skills, presentation skills and should be confident enough in speaking with students and parents alike
• Excellent command of spoken and written English.
• Good customer service skills and willingness to assist students and parents with any queries they might have during the phone conversations.
• Result-orientated and able to work under pressure to achieve targets.
• Communicate effectively with colleagues, students and others from diverse social backgrounds.
• Self-motivated with a results-driven approach. 

Benefits:

• Competitive salary commensurate with experience
• Flexible Weekly Offs
• Professional development opportunities
• Dynamic and inclusive work culture with opportunities for growth and advancement

Join us at SEED Global Education and be part of a team that is shaping the future of education through technology. Together, we can make a meaningful impact on the lives of learners around the world. Apply now to embark on an exciting journey with us!

To know more about SEED, visit our website & social media handles

Website https://www.seedglobaleducation.com/ 

Instagram https://www.instagram.com/seedglobaleducation/ 

YouTube https://www.youtube.com/channel/UC3MP4DqbTWFLLhyzQl7hCBw/featured

LinkedIn – https://www.linkedin.com/company/seed-global-education/