LEAD ADMINISTRATOR L2
Wipro · Bengaluru · onsite · Posted today
About a minute. You'll make an account on the way through.
About this role
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Website
http://www.wipro.com
Role Purpose
• Requirements gathering from Customer
• Responsible for overall Plan and design of Nexthink Architecture
• Prepare Nexthink Implementation & Deployment Project & Execution Plan
• Responsible for managing Nexthink Cloud instance and if (on-Prem) Appliance via Linux command line
• Creation of Nexthink process documentations
• Responsible for preparing Nexthink test cases and Test execution
• Coordinate with Client SME for Nexthink Implementation, Testing and Deployment sign off
• Coordinate with Network team, AD team, SCCM team, Datacenter Team and Wintel teams for addressing Project dependencies
• Envision, Plan & deploy Nexthink infinity operational Configurations like Investigations, Alerts, Dashboards, Hierarchy, Services, categories etc..
• Create scripts in PowerShell for Infinity or Nexthink Act modules.
• Leading team of BAU consultants / engineers
• Provide technical guidance and coordination with onsite / offshore team
• Review Nexthink Engineering/Deployment project plan and progress
• Participate in program and project review meetings
• Coordination with BAU team for handover
• Responsible for overall reporting and technical documentation needs
Mandatory Skills: UxM - NexThink .
Experience: 8-10 Years .
Strong Knowledge of Nexthink concepts, Architecture and Operational configurations
Good to know NQL – Nexthink Query Language
Strong knowledge in windows 10 and Windows 11 Operating System
Good Knowledge of Desktop Support operations on L2 and L3 levels and incident management, Problem Management & Change Management
Basic Knowledge of NQL Command/Linux /Unix Commands
Basic Knowledge of SCCM deployment
Sourced from naukri
Skills
About Wipro
Wipro
IT Services & Consulting
233.3k+
employees
1945
81 years old
Bangalore/Bengaluru, Karnataka
India
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Culture
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Career growth
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Work-life
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