CHENNAI · FULLTIME
Landside Surcharge Specialist
Maersk Global Service Centres
Chennai · onsite · Posted 11d ago
Sourced from
Undisclosed3–8 yrsfulltimeChennai
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Section · 01
About this role
Key responsibilities
- Process and maintain landside surcharges related to shipments and modes of transport (MOT), including truck, rail, and all SD movements.
- Accurate and timely execution of surcharge filings in AFLS in compliance with FMC and other government regulations.
- Identify discrepancies in surcharge filings or application and raise correction requests.
- Support timely filings by ensuring all applicable surcharges are captured correctly.
- Maintain proper documentation and audit trail for all surcharge-related entries.
- Respond to queries related to landside surcharges and provide resolution support.
- Ensure compliance with company policies, tariff rules, and SOP guidelines.
- Assist in reducing duplicate entries or incorrect surcharge applications.
- Provide ad-hoc support for operational requirements and generate reports as needed to support analysis, tracking, and decision-making.
- Drive joint initiatives between GSC and Revenue management (ROM/CPM/ROP/IPM) which should help to achieve organization goals and to build a good rapport.
- Understand Customer's requirement and focus on customer/revenue outcome.
- High attention to quality - 100% is mandatory.
- Identify and prioritize tasks effectively.
- Timely reporting to Process Manager on day-to-day team performance and issues.
- Flexible to do rotational shifts and weekends.
Shift - 12 PM-9 PM (Can be rotational basis business needs)
Required qualification, experience skills - Graduate in any discipline
- Good in communication, process improvement, analytics convincing skills
- Minimum experience of 3 years in this portfolio
- Ability to work under pressure - with high sense of urgency.
- Detail oriented - ability to perform processes as per pre-defined design.
- Good presentation and Microsoft excel skills.
- Should be able to analyse / foresee challenges.
- General awareness of the practical side of Commercial processes in shipping industry
- Expert in understanding short term Long-term business.
- Understand the E2E business along with the required pricing systems.
- Understanding of price calculations, surcharge applications, additional costs booking requirements
- Should be able to explain clearly to all stakeholders on exceptions also if a different approach needs to be taken for route, pricings, etc.
- Proficient in accessing AFLS modules since most of the pricing related activities happens in AFLS application.
- Understand the SPOT business/logics and contract products to handle the business more efficiently.
- Knowledge of PMA ML.com is an advantage.
- Knowledge in Upstream and Downstream processes is preferable to collaborate things in a better way
- Should be prolific in error resolution and ability to suggest better solutions.
- Exposure of data analytics tools like SAPBI, Dataiku, Databricks, etc. is preferable.
- Should have proven experience in successfully executing Global transitions, ensuring effective Governance and seamless execution of the project.
- Adherence to timelines proposed or agreed with stakeholders.
- Partner with neighbouring processes (Upstream Downstream)/stakeholders and obtain buy-in for complex and strategic initiatives.
- Willing to learn and adapt to new challenges.
- Should be prolific in all Microsoft packages like Excel, PowerPoint, MS Word, etc.
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Section · 02
Skills
CPMglobal traderevenue managementDownstreamdataikuProcess ImprovementGlobal OperationsData AnalyticsLogisticsDatabricksoperationsLegalWordcomplianceMachine Learning
Section · Company
About Maersk
Maersk Global Service Centres
Logistics
30k+
employees
1904
122 years old
Bengaluru/Bangalore, Karnataka
India
₹10.2L PA avg
Avg at Maersk
About
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society.
Industries
LogisticsPorts & Shipping
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