Landmark Group - Lead - Quality Assurance & Garment Technology - Styli

About STYLI:

STYLI is an e-commerce brand founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.

Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI has quickly become a dominant force in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.

What you'll do:

The position will be responsible for building and strengthening the Garment Technology and Quality Assurance function for the organisation. The role will define the strategic direction, operating model, technical standards, quality frameworks, systems, processes and governance mechanisms required to consistently deliver high-quality products to customers.

The role will create a robust end-to-end product quality ecosystem, from product fit through production, final inspection and customer feedback.

Building the function, frameworks and standards:

- Define the vision, strategy and roadmap for the Garment Technology and Quality Assurance function.

- Establish the overall organisation structure, roles and responsibilities for Garment Technology and QA functions.

- Build the foundational systems, processes, tools, governance mechanisms and technical capabilities required to scale the function.

- Define clear interfaces and ways of working with Design, Buying, Sourcing, Merchandising, Supply Chain and Vendor Partners.

- Build a scalable framework that supports business growth, category expansion and increasing product complexity.

- Establish comprehensive technical standards and guidelines across relevant product categories.

Drive Product Quality Improvement:

- Establish an end-to-end Quality Management System covering sampling, pre-production, production, final inspection and post-purchase feedback.

- Establish a simple and consistent process for capturing and tracking key quality issues across products and vendors.

- Develop basic quality trackers and reporting formats to monitor product defects, vendor performance, customer complaints and recurring issues.

- Introduce regular reviews of key quality concerns and ensure timely escalation of critical issues.

- Gradually introduce simple tools or systems to improve visibility, tracking and reporting as the function and business scale.

Vendor Quality Capability and Mentoring:

- Establish vendor capability assessment and quality maturity frameworks.

- Partner closely with vendor partners to strengthen their technical and quality capabilities. Develop vendor-specific improvement plans based on performance gaps.

- Drive vendor ownership and accountability for product quality rather than dependence on external inspection.

- Establish vendor quality scorecards and regular performance review mechanisms.

- Drive change management.

Establish Garment Technology Standards and Frameworks:

- Develop and standardise technical specifications, fit standards, measurement charts, grading rules, tolerance levels and construction standards.

- Establish category-specific technical manuals, SOPs and product standards.

- Introduce standard processes for fit approval, sample evaluation and technical sign-off.

Team Building and Capability Development:

- Define capability requirements, skill matrices and development plans.

- Build technical and quality capability across internal teams and vendor partners.

- Create shared ownership of quality across Buying, Design, Sourcing and Merchandising.

What you'll need:

- NIFT background + MBA from premier institutions.

- 7 - 10 years of experience in process standardisation, Garment Technology, Technical Services, Product Quality or Quality Assurance within Fashion, Apparel, Retail or E-commerce.

- Demonstrated experience in building, transforming or significantly improving a Technology and/or Quality function.

- Strong experience in driving measurable improvements in quality, vendor performance, fit and product outcomes.

- Experience managing complex vendor ecosystems and multiple apparel categories.

Leadership Capabilities:

The successful candidate should demonstrate:

- Ability to build a function from the ground up.

- Strong strategic and operational orientation.

- Strong vendor influencing and capability-building skills.

- Ability to establish accountability without relying solely on inspection.

- Strong cross-functional stakeholder management.