BENGALURU · FULLTIME
L3 - Veeva Quality Analyst
Zensar Technologies
Bengaluru · onsite · Posted 13d ago
Sourced from
Undisclosed8–10 yrsfulltimeBengaluru
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Section · 01
About this role
A senior application expert to anchor the VEEVA Quality and hypercare function at client starting immediately. This is not a development role - it requires a technically credible professional who can lead functional discussions, triage escalations, and coordinate integrations across systems.
Key Responsibilities
- Own L3 escalations from the L1/L2 support team; triage, diagnose, and resolve
- Review Veeva release notes on a biweekly cadence and assess impact on client s configuration
- Lead integration troubleshooting across Veeva QMS, Quality Docs, and connected systems (SAP, labeling, etc.)
- Participate in technical review calls with Veeva and internal IT teams
- Support ongoing projects stabilization post go-live
Profile Requirements
- 8-10 years of experience in Veeva quality and pharma IT applications
- Hands-on Veeva QMS experience (Quality Docs exposure a strong plus)
- Familiarity with integration patterns (APIs, middleware) - not a developer but able to lead the conversation
- Strong problem-solving and communication skills; must work independently
- Prior pharma/life sciences environment preferred (GxP awareness helpful but not mandatory for L3 role)
Key Responsibilities
- Own L3 escalations from the L1/L2 support team; triage, diagnose, and resolve
- Review Veeva release notes on a biweekly cadence and assess impact on client s configuration
- Lead integration troubleshooting across Veeva QMS, Quality Docs, and connected systems (SAP, labeling, etc.)
- Participate in technical review calls with Veeva and internal IT teams
- Support ongoing projects stabilization post go-live
Profile Requirements
- 8-10 years of experience in Veeva quality and pharma IT applications
- Hands-on Veeva QMS experience (Quality Docs exposure a strong plus)
- Familiarity with integration patterns (APIs, middleware) - not a developer but able to lead the conversation
- Strong problem-solving and communication skills; must work independently
- Prior pharma/life sciences environment preferred (GxP awareness helpful but not mandatory for L3 role)
Profile Requirements
- 8-10 years of experience in Veeva quality and pharma IT applications
- Hands-on Veeva QMS experience (Quality Docs exposure a strong plus)
- Familiarity with integration patterns (APIs, middleware) - not a developer but able to lead the conversation
- Strong problem-solving and communication skills; must work independently
- Prior pharma/life sciences environment preferred (GxP awareness helpful but not mandatory for L3 role)
- 8-10 years of experience in Veeva quality and pharma IT applications
- Hands-on Veeva QMS experience (Quality Docs exposure a strong plus)
- Familiarity with integration patterns (APIs, middleware) - not a developer but able to lead the conversation
- Strong problem-solving and communication skills; must work independently
- Prior pharma/life sciences environment preferred (GxP awareness helpful but not mandatory for L3 role)
Key Responsibilities
- Own L3 escalations from the L1/L2 support team; triage, diagnose, and resolve
- Review Veeva release notes on a biweekly cadence and assess impact on client s configuration
- Lead integration troubleshooting across Veeva QMS, Quality Docs, and connected systems (SAP, labeling, etc.)
- Participate in technical review calls with Veeva and internal IT teams
- Support ongoing projects stabilization post go-live
- Own L3 escalations from the L1/L2 support team; triage, diagnose, and resolve
- Review Veeva release notes on a biweekly cadence and assess impact on client s configuration
- Lead integration troubleshooting across Veeva QMS, Quality Docs, and connected systems (SAP, labeling, etc.)
- Participate in technical review calls with Veeva and internal IT teams
- Support ongoing projects stabilization post go-live
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
SAPL2 SupportTroubleshootingCadenceRelease NotesapisintegrationstriageCommunication SkillsPharmaMiddlewareLife SciencesQuality Analyst
Section · Company
About Zensar Technologies
Zensar Technologies
IT Services & Consulting
10.0k+
employees
2001
25 years old
Pune, Maharashtra
India
About
Zensar is a global organization that conceptualizes, builds, and manages digital products through experience design, data engineering, and advanced analytics for leading companies.
Industries
IT Services & Consulting
Employee ratings
2,994 reviews
3.7/ 5
Culture
3.5
Career growth
3.0
Work-life
3.8
Employees rate it well for
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