BENGALURU · FULLTIME
L3 Non-IT Engineer
Net Connect
Bengaluru · onsite · Posted 1d ago
Sourced from
Undisclosed5–10 yrsfulltimeBengaluru
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Section · 01
About this role
- Own L3-level operational responsibility for allnon-ITphysical infrastructure within the Command & Control centre Video Wall (20 cubes), Precision Cooling, Electrical Distribution, UPS, Fire Alarm, Access Control, CCTV, and Smart Racks, DG (with oil level)
- Perform scheduled preventive maintenance and corrective checks on allnon-ITsystems; maintain equipment logs, inspection records, and AMC status. Create Run book and SOP’s
- Monitor environmental and power health parameters fromCCCC dashboards; escalate anomalies to the Operations Manager immediately and trigger vendor response as needed
- Serve as the technical escalation point for L2Non-ITresources operating in each shift; review escalated physical infrastructure issues and ensure timely vendor engagement or hands-on resolution
- Ensure timely renewal of OEM AMC contracts
- Raise incidents in Motadata ServiceOps fornon-ITinfrastructure failures; ensure tickets are correctly categorised and tracked through to resolution
- Manage all vendor access within theCCCC premises for maintenance activities; supervise third-party technicians and validate work completion before signing off
- Co-ordinate AMC renewals, spare parts availability, and service scheduling with facility/equipment vendors
- Support Go-Live and DR drill activities as they relate to physical infrastructure readiness; confirm availability of allnon-ITsystems ahead of drills
- Video wall systems: cube-based display (Barco), controller operation, calibration, and basic fault diagnosis
- Electrical: UPS, DG sets, power distribution boards, grounding, earthing, and load management
- Cooling: precision air conditioning units, in-row cooling, environmental monitoring systems (temperature, humidity)
- Physical security and safety: CCTV NVR/DVR, biometric access control, fire detection and suppression systems
- AMC and vendor management; preventive maintenance scheduling and compliance tracking
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Section · 02
Skills
UPSit operationsBiometricsIT infrastructure servicesaccess control systemSecurity systemsaccess controlFire Alarm Systembms systemcctv systemaccess systemData Center OperationsInfrastructure ManagementNon It SkillsIT InfrastructureData CenterCCTV
Section · Company
About NetConnectGlobal
Net Connect
IT Services & Consulting
1.8k+
employees
1997
29 years old
Bengaluru/Bangalore, Karnataka
India
About
Established in 1997, NetConnect Global is a leading technology and service partner to Global Captive.Centers(GCC).
Industries
IT Services & ConsultingRecruitmentSoftware Product
Employee ratings
626 reviews
3.1/ 5
Culture
2.9
Career growth
2.5
Work-life
3.2
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