L3 Backup & Storage and Automation Engineer

Position

L3 Backup & Storage and Automation Engineer

Experience

812 Years

Location

Bangalore

Role Summary

We are looking for an experienced L3 Backup & Storage Engineer with strong expertise in enterprise

backup and storage technologies, coupled with a passion for automation. The ideal candidate will be

responsible for Backup & Storage Administration and BAU activities. Candidate must possess

Automation Skills as well. This role requires deep technical knowledge, problem-solving skills, and the

ability to develop automation solutions that improve operational efficiency, reduce manual effort, and

enhance service reliability.

Key Responsibilities

• Provide L3 technical support for enterprise Backup and Storage infrastructure.

• Troubleshoot and resolve complex backup, restore, replication, and storage-related incidents.

• Perform root cause analysis (RCA) and implement permanent corrective actions.

• Plan and execute infrastructure upgrades, migrations, and technology refresh activities.

• Develop and maintain standard operating procedures, technical documentation, and knowledge

articles.

• Ensure backup compliance, data protection, and recovery objectives (RPO/RTO) are consistently

met.

• Monitor infrastructure health, capacity, and performance, recommending improvements

proactively.

• Collaborate with cross-functional teams including Windows, Linux, VMware, Database, Network,

and Security teams.

• Participate in customer discussions, technical reviews, audits, and architecture workshops.

• Provide technical mentoring and guidance to L1 and L2 engineers.

Automation Responsibilities

• Identify repetitive operational activities and automate them.

• Develop automation using Python, PowerShell, Shell Scripting, or Ansible.

• Build self-healing workflows and event-driven automation.

• Integrate backup and storage platforms with REST APIs for provisioning, reporting, monitoring,

and health checks.

• Develop automated health checks, compliance validation, capacity reporting, and backup

verification.

• Create dashboards and automated reporting using Grafana, Elastic Stack, or similar monitoring

platforms.

• Work with AI/ML-driven operational analytics wherever applicable.

• Contribute to Continuous Service Improvement (CSI) initiatives by reducing manual effort

through automation.

Required Technical Skills

Backup Technologies

• Commvault

• Veeam Backup & Replication

Storage Technologies

• HPE Alletra

• HPE 3PAR

Operating Systems

• Windows Server

• Linux (RHEL/SUSE/Ubuntu)

Automation Skills

• Python

• PowerShell

• Bash/Shell scripting

• Ansible

• REST APIs

• JSON

• YAML

• Git/GitHub

• CI/CD concepts

Desired Skills

• Strong analytical and troubleshooting abilities.

• Experience working in large enterprise Managed Services environments.

• ITIL Foundation certification.

• Experience with ServiceNow.

• Knowledge of Disaster Recovery planning and testing.

• Excellent communication and stakeholder management skills.

• Ability to work independently in a 24x7 support environment.

• Continuous improvement mindset with a strong focus on automation and operational

excellence.

Preferred Certifications

• Commvault Certified Professional

• Veeam VMCE

• Microsoft Azure Administrator

• Red Hat Certified Engineer (RHCE)

• Ansible Automation Certification

• Python programming certification (preferred)