NOIDA · FULLTIME
L2 Support
TechBlocks
Noida · onsite · Posted 1d ago
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Undisclosed3–7 yrsfulltimeNoida
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Section · 01
About this role
Roles and Responsibilities :
- Manage change requests, incidents, and problems through the entire lifecycle from initiation to closure.
- Coordinate with stakeholders to identify root causes of issues and implement corrective actions.
- Develop and maintain documentation for change management processes, procedures, and templates.
- Ensure compliance with ITIL best practices for service delivery.
Job Requirements :
- 3-7 years of experience in Change Management or related field (e.g., Incident Management).
- Strong understanding of ITIL v3/4 frameworks for Service Lifecycle Management.
- Experience working in an MIS environment with ability to analyze data and create reports.
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Section · 02
Skills
Incident ManagementChange ManagementMIS
Section · Company
About TechBlocks
TechBlocks
IT Services & Consulting
51-200
employees
2007
19 years old
Vaughan
Canada
₹18.1L PA avg
Avg at TechBlocks
About
TechBlocks focuses on agile technology solutions to assist businesses in achieving faster market entry and competitive advantages through innovative design and client-centric strategies.
Industries
IT Services & Consulting
Employee ratings
10 reviews
2.5/ 5
Culture
1.9
Career growth
1.6
Work-life
1.8
Employees rate it well for
Compensation & Benefits26Work Satisfaction25
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