L2 - CM Professional

Key Responsibilities

• Develop, implement, and continuously improve the Quality Management System (QMS).
• Establish quality objectives, KPIs, and monitoring systems to improve product and process quality.
• Lead quality assurance activities across incoming, in-process, and final inspection stages.
• Drive root cause analysis and corrective/preventive actions (CAPA) for customer complaints, internal defects, and supplier quality issues.
• Lead internal, external, customer, and certification audits and ensure timely closure of audit findings.
• Collaborate with Production, Engineering, Supply Chain, to ensure quality requirements are met.
• Oversee supplier quality management, including supplier audits, qualification, and performance evaluation.
• Ensure compliance with statutory, regulatory, and customer-specific quality requirements.
• Develop departmental budgets and optimize quality-related costs.
• Build and mentor a high-performing quality team through coaching, training, and performance management.
• Support new product development and product launch quality planning.