L2 Application Support Engineer
Clover Infotech · Mumbai · onsite · Posted 71d ago
Undisclosed2–6 yrsfulltimeSourced from
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About this role
Clover Infotech is looking for an L2 Application Support Engineer Oracle FLEXCUBE (Core Banking) with 4-7 years of experience. Location Navi Mumbai.
4-7 Years Navi Mumbai L2 Application Support Engineer Oracle FLEXCUBE (Core Banking) Job Openings L2 Application Support Engineer Oracle FLEXCUBE (Core Banking) Saint Vincent and the Grenadines San Marino
4-7 Years
Navi Mumbai
Job Summary:
We are looking for an L2 Application Support Engineer Oracle FLEXCUBE (Core Banking) to support a leading bank. The ideal candidate should have experience in application support, strong analytical and problem-solving skills, functional knowledge of FLEXCUBE CBS, and hands-on experience with PL/SQL, APIs, Linux/Unix, ITSM tools, and incident and service request management.
Key Responsibilities:
- Resolve complex issues and errors requiring deep-dive analysis.
- Conduct incident analysis.
- Troubleshoot issues and identify workarounds.
- Perform non-standard service requests that do not have SOPs or KEDB entries.
- Support DC-DR drills for the respective application.
- Coordinate with the L3 team/vendor to facilitate the logical closure of tickets.
- Perform UAT deployment and testing of bug fixes.
- Implement change management and break-fix processes.
- Manage critical activities such as database password changes and DR drill activities.
- Support the Interface Team when transactions fail through APIs.
- Perform RWA/GL reconciliation activities.
- Perform master maintenance activities, including holiday marking, product creation, branch creation, role mapping, and
- FD/RD/CASA rate maintenance.
- Prepare SQL queries for RBI reports (ad hoc).
- Automate recurring queries and processes.
Qualifications and Skills:
- 4 to 7 years of experience in Application Support.
- Good analytical skills for resolving issues.
- Functional knowledge of banking and financial applications (FLEXCUBE CBS).
- Strong knowledge of PL/SQL queries.
- Knowledge of APIs and log analysis.
- Knowledge of Linux/Unix.
- Experience using ITSM tools.
- Knowledge of managing service requests and incidents.
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S o Tom and Pr ncipe (S o Tom e Pr ncipe)
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
itsmFrenchanalytical thinkingapislog analysisCookCbsGl ReconciliationChange ManagementFlexcubeMappingIncident AnalysisKongitsm toolsGLBankingOracle DBApplication SupportdeploymentcloverCASAmaintenanceLinux
About Clover Infotech

Clover Infotech
IT Services & Consulting
4.1k+
employees
1994
32 years old
Mumbai, Maharashtra
India
About
Clover Infotech is one of the top IT services outsourcing companies in India.They provide managed IT support services across areas such as application, technology ,automation services etc.
Industries
IT Services & Consulting
Employee ratings
1,642 reviews
3.4/ 5
Culture
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Work-life
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