L1 Support Engineer - Freshers
Independent Recruitment Consultant (freelancer) · Chennai · onsite · Posted 40d ago
UndisclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Provide Level 1 technical support by handling user issues via calls, emails, and tickets.
Troubleshoot hardware, software, and network issues, escalate complex cases.
Should ensure SLA compliance with proper documentation.
Should learn quickly, and handle customer issues
Only Male Freshers Graduates(2020 - 2026) can apply
Troubleshoot hardware, software, and network issues, escalate complex cases.
Should ensure SLA compliance with proper documentation.
Required Candidate profile
Graduate with basic IT knowledge, strong communication skills, and interest in technical support.Should learn quickly, and handle customer issues
Only Male Freshers Graduates(2020 - 2026) can apply
Sourced from naukri
Skills
Software InstallationIP ConfigurationLAN ConfigurationDNSGroup PolicyActive DirectoryDHCPTicketing ToolsL1 SupportNetwork ConfigurationIP AddressingwdsAntivirusPrinter TroubleshootingHardware TroubleshootingWindows ServerOutlook Configuration