L1 L2 Support Engineer

WALK-IN DRIVE | TECEZE

Field IT Support Engineer | 0-2 Years

Work Location: Mahindra World City, Chennai
Interview Date: 27 October 2026
Shift: 24/7 Rotational Shifts with Rotational Week-Offs
Qualification: Bachelors Degree in CS/IT/Electronics or a related field

Notice Period: Immediate

Walk-in Interview Process

• Candidates must first clear the initial screening.
• Shortlisted candidates will receive a call from the recruitment team.
• Only candidates who receive an official interview invitation with complete details are eligible to attend the face-to-face interview.
• Please do not visit the office without an official interview invitation.

Key Responsibilities

• Provide onsite IT support to end users.
• Troubleshoot Windows 10/11, hardware, software, and application issues.
• Perform laptop/desktop reimaging and device configuration.
• Support printers, peripherals, and basic networking (LAN/Wi-Fi/VPN).
• Manage incidents and service requests through ticketing tools.
• Document resolutions and escalate unresolved issues.

Required Skills

• 0-2 years of Desktop/IT/Technical Support experience.
• Hands-on laptop/desktop reimaging experience.
• Basic hardware and networking troubleshooting.
• Familiarity with ServiceNow, Jira, ManageEngine, or similar tools.
• Good verbal and written communication skills.
• Willingness to work in rotational shifts.

HR Contacts

Gowshigan: [phone removed]
Hari Prasad: [phone removed]