KOLKATA · FULLTIME
L1 IT Support Engineer
Teckvalley India
Kolkata · onsite · Posted 11d ago
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Undisclosed1–3 yrsfulltimeKolkata
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Section · 01
About this role
- We are looking for a proactive and customer-focused L1 IT Support Engineer to join our IT Operations/Service Desk team
- The candidate will be the first point of contact for employees facing technical issues, responsible for logging, triaging, and resolving common IT problems related to desktops, laptops, applications, and network connectivity
- This role requires strong troubleshooting fundamentals, a helpful attitude, and the ability to work within defined SLAs while escalating unresolved issues to higher support tiers.
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Section · 02
Skills
Customer ServiceVPNWiFiServicenowHardwarefreshdeskMac OsActive DirectoryTicketing Toolsmicrosoft officeLANComputer NetworksWindows DesktopRemote desktop toolsJira AtlassianPrinter TroubleshootingCommunication SkillsIT SupportO365 Support
Section · Company
About Teckvalley India
Teckvalley India
IT Services & Consulting
Iselin
US
About
TeckValley India Pvt. Ltd operates as a global outsourcing partner, connecting businesses with remote talent across diverse functions. The company emphasizes creating a flexible work environment that supports innovation, professional growth, and work-life balance. By offering scalable workforce solutions, it helps organizations optimize costs and access specialized expertise while enabling employees to contribute to international projects.
Industries
IT Services & Consulting
Employee ratings
80 reviews
3.5/ 5
Culture
3.3
Career growth
2.9
Work-life
3.4
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