KYC Specialist - LATAM

Hi 👋, I’m Dave, Risk and Compliance Manager. I've been with WeTravel for 4 years, and I’m based in our office in Amsterdam 🇳🇱. I’m excited to find a new KYC/KYB Specialist to join our global team.

ABOUT WETRAVEL

Think of the most incredible adventures imaginable: trekking to Machu Picchu, cycling through Tuscany, or going on a safari in Kenya. For years, the small businesses and local experts who run these trips have been stuck using messy spreadsheets, countless emails, and complicated payment methods.

WeTravel is changing that. We build the operating system for multi-day travel businesses. Our platform makes it simple for organizers to create beautiful trip proposals, securely process payments, manage their customers, and pay suppliers, so they can focus on what they do best: creating amazing experiences.

This is one of the last great frontiers of travel to come online, and as the category leader, we are at the forefront of this change. Our platform has been trusted by 10,000 organizers to lead over a million travelers on adventures in 150+ countries. Now, we’re on an exciting journey to powering $10B in travel experiences per year.

We believe that every trip, when done right, can be a force for good - and we’re building the engine to make more of that possible.

Because multi-day travel involves cross-border payments, high average transaction values, and intricate corporate structures, our compliance standards must be top-tier. For the past 4 years, we’ve built a robust risk framework, and now we are expanding. That’s where you come in.

HOW WE WORK

Our Risk & Compliance team is small, global, and hands-on — spread across time zones but tightly connected day to day. You'll work independently on your own caseload of KYC and KYB reviews, using Persona as our primary verification tool, while staying in close contact with the rest of the team for tricky cases and calibration.

Expect a mix of focused solo investigation work (digging into corporate registries, ownership structures, and screening hits) and regular collaboration with onboarding, support, and product teams, who rely on you to move fast without cutting corners. We move quickly, but we never compromise on rigor — you'll be trusted to make judgment calls and expected to explain your reasoning clearly.

WHY YOU SHOULD (OR SHOULDN'T) APPLY

You should apply if you:

• Have 2+ years of hands-on experience in KYC and KYB verification (FinTech, payments, gaming/gambling, marketplace/platform, or travel compliance backgrounds are all a strong fit)

• Can read complex corporate structures and confidently identify Ultimate Beneficial Owners (UBOs) across multiple international jurisdictions

• Have working knowledge of AML/CTF regulations and international sanctions programs

• Are comfortable with, or eager to learn, compliance and verification tools such as Persona

• Communicate clearly and professionally in English (professional proficiency required), and ideally also in Spanish

• Bring a balanced, risk-aware mindset — you know how to protect the business without becoming an unnecessary bottleneck to growth

• Are comfortable working in spreadsheets and enjoy digging into data — we're looking for someone who can analyze our metrics and spot data-driven ways to improve how we work (bonus, not required)

You might not be the right fit if you:

• Prefer rigid, checklist-only compliance work and are less comfortable making judgment calls in ambiguous or gray-area cases

• Find it draining to push back on internal or external stakeholders when a case doesn't meet the bar

• Are looking for a highly structured, single-time-zone office environment rather than a remote, globally distributed team

ON A WEEKLY BASIS, YOU WILL FIND YOURSELF

• Performing identity verification, screening, and risk assessments on individuals, sole traders, and corporate directors and UBOs

• Conducting due diligence on tour operators, travel agencies, and their suppliers — researching corporate registries, articles of association, and shareholding structures to trace UBOs

• Verifying travel-industry-specific credentials unique to multi-day tour operators

• Investigating potential screening matches with a sharp, critical eye

• Running Enhanced Due Diligence (EDD) on high-risk entities in complex or high-risk jurisdictions

• Carrying out programmatic and ad-hoc re-verifications of individuals and entities post-onboarding

• Collaborating with onboarding, support, and product teams to keep the process smooth while holding a firm line on compliance

BENEFITS

• Full-time - Fixed Term Contract (as International Contractor).

• Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.

• Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.

• Work remotely for a maximum of 4 weeks per calendar year.

• Extensive paid family leave.

• Three paid volunteer days per year — take time to give back to causes you care about, on us.

• 2-week cross-functional onboarding program.

• Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment.

• Join an international, travel-loving team with a passion for adventure and innovation.

PLEASE NOTE

• As a member of our international team, you’ll work full-time under a B2B contractor agreement, with monthly payments in USD.

• For this role, we can only consider candidates who have the full legal right to work in a LATAM country (citizenship or residency). Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time.

EQUAL OPPORTUNITIES

WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!