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    Job · 10779737

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    Kotak Mahindra Bank Hiring (CCU-RL Customer Service) Email & Chat

    Credicus · Mumbai · onsite · Posted 72d ago

    ₹2.5L - ₹4.5L PA1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Customer Service Executive CCU RL (Email & Chat Support)


    Company: Kotak Mahindra Bank
    Employment Type: Full-Time (Direct Payroll)

    Role Overview:
    Kotak Mahindra Bank is hiring Customer Service Executives to handle customer queries through email and chat support. The role involves resolving customer issues, providing accurate information, and ensuring a smooth banking experience.

    Eligibility Criteria:

    • Education: Graduation Mandatory (Any Stream)
    • Experience: Freshers & Experienced candidates can apply (CTC based on interview performance)
    • Age: 2030 years
    • Gender: Male / Female
    • Skills: Good English communication (Written & Verbal)
    • CTC: Up to 4.50 LPA (Based on interview performance)

    Working Details:

    • Rotational shifts: 7:00 AM to 8:00 PM
    • Shift Duration: 9 hours (including breaks)
    • Weekly Offs: 8 rotational offs per month
    • Weekend & holiday flexibility required

    How to Apply ?


    To schedule your interview Call or send your CV through WhatsApp (number mentioned below)

    Contact us:- HR Siddhi - [phone removed]

    Sourced from naukri

    Skills

    Customer ServiceCustomer EscalationBanking ProcessEmail ProcessGrievance HandlingGrievance RedressalBanking VoiceInbound ProcessEmail SupportRetail AssetsRetail LiabilitiesEscalationsEmail HandlingEscalation ManagementBlended Process

    About Credicus

    Credicus logo

    Credicus

    Internet

    114

    employees

    2022

    4 years old

    Pune, Maharashtra

    India

    ₹2.1L PA avg

    Avg at Credicus

    ₹2.5L – ₹4.5L PA

    This role

    About

    Credicus Business Services Pvt Ltd is a growing outsourcing and recruitment firm connecting job seekers with top employers across BPO, sales, and support sectors.

    Industries

    InternetRecruitment

    Employee ratings

    10 reviews

    4.8/ 5

    Culture

    5.0

    Career growth

    4.7

    Work-life

    5.0

    Employees rate it well for

    Company Culture48Work-Life Balance48

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    Kotak Mahindra Bank Hiring (CCU-RL Customer Service) Email & Chat · waiting for your command