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    Job · 21384441

    MUMBAI · FULLTIME

    Kotak Mahindra Bank - Customer service (Voice & Email )

    Business Services

    Business Services

    Mumbai · onsite · Posted 3d ago

    Sourced fromNaukri
    ₹2.8L - ₹4.5L PA1–4 yrsfulltimeMumbai

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    Section · 01

    About this role

    CAREER OPPORTUNITY | KOTAK MAHINDRA BANK

    Position: Customer Service Executive
    Process: Inbound Calls | Email | Chat Support
    Payroll: Direct Bank Payroll
    Employment Type: Full-Time
    Department: Customer Service CCURL


    Key Responsibilities

    • Handle inbound customer calls professionally.
    • Assist customers via email and chat.
    • Resolve queries related to banking products and services.
    • Ensure timely resolution and accurate documentation.
    • Follow service quality and compliance standards.

    Eligibility Criteria

    • Graduation in any stream is mandatory.
    • Age: 18–30 years.
    • Strong English communication skills.
    • Customer service experience preferred.
    • No academic or employment gap exceeding 6 months.

    Salary Package

    • Experienced Candidates: Up to 4.50 LPA (CTC), based on performance.

    How to Apply?

    Interested candidates can share their updated CV via WhatsApp.

    Contact: HR Dipti
    WhatsApp: [phone removed]

    Take the next step in your career with Kotak Mahindra Bank!

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    Section · 02

    Skills

    Customer ServiceCustomer SupportEmail ProcessHandling CallsInbound ProcessSolving QueriesCustomer QueriesEmail SupportCustomer HandlingHandling Customer QueriesCalls HandlingChat ProcessChat SupportTelecallingBlended Process

    Section · Company

    About Business Services

    Business Services

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹2.8L – ₹4.5L PA

    This role

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    Employee ratings

    10 reviews

    4.4/ 5

    Culture

    4.4

    Career growth

    4.5

    Work-life

    4.5

    Employees rate it well for

    Job Security45Compensation & Benefits45

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