MUMBAI · FULLTIME
Kotak Mahindra Bank - CCURL (Voice, Email & Chat)
Mehr Capital
Mumbai · onsite · Posted 2d ago
Sourced from
₹3.0L - ₹4.5L PA1–6 yrsfulltimeMumbai
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Section · 01
About this role
Hiring graduates for Kotak Bank’s CCU Email Escalations Process. Candidates must have excellent communication skills with prior email-process experience. Day rotational shifts, 8-hour shifts, 7 AM–8 PM window. Salary 4.70 LPA.
call [phone removed] Mrunali
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Required Candidate profile
Graduate with excellent communication and email-writing skills. Prior email-process experience required. Good comprehension, professional communication, and ability to handle customer escalations.Sourced from naukri
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Section · 02
Skills
Customer ServiceEmail ProcessCross SellingUpsellingOutboundChatemailGraduatePhone BankingInside SalesCallingEscalationsCallsCross SalesRenewalsUpsellQuery ResolutionComplaintsInbound Voice ProcessTelecallingRetentionInbound SalesW Installation